Mining Business Manager - West Valley City, United States - Wood plc

Description

Job Description

Wood is recruiting for an experienced Mining Business Manager within the Systems Integration group.

Reporting to the Senior Director of Systems Integration, the Mining Business Manager is a key position in the organization and will play an important part in the growth of Digital Consulting within the Region, while maintaing accountability for Systems Integration (consulting and automation focus) business growth and delivery in Metals and Mining in the Americas.

Key Objectives:

• Directs and guides the growth, development, and delivery performance across projects in assigned end market(s) / customer contracts.
• Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence.
• Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed.
• Develops and delivers business plans in support of Mining and Metals business growth, in line with Woods strategy.
• Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.
• Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance.
• Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.
• Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects, and the broader Wood organization.
• Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Wood's strategy.

Responsibilities

Key Accountabilities

• Accountable for delivery of contract performance directly focusing on assigned customer contract(s) and end-markets. Typical budgeted revenue targets are set per year (varies by economics, maturity of business, end market trends)
• Responsible for key clients and / or more complex projects (i.e., clients with strategic requirements or higher revenue and / or headcount)
• Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities.
• Accountable for maintaining positive customer relationship, fostering, and enhancing relationship management with open, honest, and effective communications.
• Negotiates changes to contract scope or terms with the customer. Follows Change Management process to identify and approve scope, cost and schedule and manages risks.
• Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting.
• Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout wider business where required.
• Develop and implement a focused strategy at customer level, support bid and tender activity as required and assume responsibility for positioning and new growth opportunities.
• Understand customer needs beyond the immediate scope and introducing other Wood services to the Customer to grow the overall scope for Wood and add value to the Customer/Asset.
• Ownership of HSSEA matters across customer contract(s): ensure HSSEA values are always delivered and adhered to, continuously influencing and personally role modelling safety behavioral values.
• Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
• Supports the development and growth of people assigned to end-market / customer contract teams, including supporting and allowing development opportunities outside of assigned market/contract(s)
• Supports recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement.
• Partially billable as a consultant, project manager or technical advisor. Billability percentage is a function of growth/execution priorities.
• Typical KPIs; applicable to end-market / customer contract(s)
  • Revenue growth
  • Gross Margin improvement
  • Cash Collection
  • Project / Program Delivery Excellence
  • Pipeline growth (indirect; influence/collaborate with G&D)
  • Regular key client engagement
  • Customer feedback
  • Team development and retention
• Role will have a minimum of 25% travel which could expand to 50% travel depending on location/opportunities
• Preferred locations include:
  • Salt Lake City, UT
  • Oakville, Canada
  • Vancouver, CAN
  • Denver, CO
• Significant degree of influence over success of the business in assigned area.
• Substantial level of input into developing regional/global strategy for growth and delivery in assigned area.
• Overall accountability for delivery of business plan in assigned area.

Qualifications

Qualifications:

• University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience.

Knowledge,skillsandexperience:

• Track record of successful project/program delivery within relevant industry sectors, end-markets or with known clients.
• Minimum of 10 years technical experience with a consultative acumen in Mining, Minerals Processing, or Metals Production including one or more of:
  • Material Handling System Experience
  • Crushing and Grinding
  • Flotation circuits / Concentrators
  • On-stream analyzers, data integration, and optimization
  • Metal refineries, smelters and hot metals
• Experience with commodities such as copper, gold, silver or industrial metals (lithium)
• Experience in the automation, modernization, and digitization of mining operations-DCS, OEM or System Integration type projects
• Broad and deep understanding of an applicable industry and strong networking and relationship building capability
• Proven experience of building and maintaining key client relationships or end-market growth
• Strong team building skills; motivating people, proactively enabling cross functional best practice
• The ability to influence and challenge others to behave in ways consistent with the interest of the organization
• Ability to steer and implement change programs.
• Ability to travel up to 25%, which could expand to 50% travel depending on location/opportunities

PersonalAttributes

• Results focused with an appetitive for business growth and execution of delivery objectives.
• Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.
• Passionately pursues and supports, demonstrates, and embeds company values.
• Strong team builder, listens to needs of team/client, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum
• Excellent interpersonal and communication skills.
• Pragmatic in approach with ability to balance commerciality with operational
• Flexible to respond and adapt to changing internal and external customer needs.
• Decisive, with ability to make decisions and follow through, ensuring learnings are
• Customer focused; develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add
• Strong influencer, negotiator and mediator
• Entrepreneurial with ability to identify
• A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required
• Critical thinker with problem solving abilities