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Costa Mesa

    account manager - Costa Mesa, United States - Hoag Hospital Irvine

    Hoag Hospital Irvine
    Hoag Hospital Irvine Costa Mesa, United States

    1 week ago

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    Description
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    ACCOUNT MANAGER - OMO - OMO ADMINISTRATION


    Department:
    Practice Management Consulting

    Status:
    Full Time

    Shift:

    1st

    Remote or Onsite:
    Onsite

    Location:
    Costa Mesa, CA, US, 92626

    ACCOUNT MANAGER - OMO - OMO ADMINISTRATION

    is a next-gen practice management startup dedicated to helping independent physicians catalyze their medical practices like never before.

    Motivated by the Japanese philosophy of Omotenashi—where customer service goes far beyond expectation— 's mission is to provide the highest-quality, lowest-cost solutions for independent physician practices in four service dimensions: money, people, technology and well-being.

    It's no secret that today's independent health care professionals juggle an impressive range of time- consuming priorities.

    To offer relief, we deliver advanced solutions that increase revenue, reduce expenses, and improve both the patient and staff experience.

    We are redefining physician enablement by joining cutting-edge digitization, strategic enterprise resources, and cost-saving support networks under a unified and innovative solution that makes the highest-quality of patient care easier to uphold—all while bringing respite to the demanding work-life- balance of medical professionals.

    We are looking for an

    Account Manager


    to bring their expertise to this groundbreaking start-up and help put the power of massive healthcare organizations into the deserving hands of independent practitioners.

    You fit this position if you love the independent practice of medicine, form natural rapports with support-seeking organizations, approach problems proactively, and are eager to help physicians and their staff succeed through the progressive future of healthcare.

    Responsibilities
    Manage day-to-day interactions between omo and our invaluable medical practice members
    Cultivate lasting client relationships through close, caring, communication and outstanding in- person service
    Regularly meet members in the field, putting their convenience at the forefront and bringing the incredible benefits of omo to life through consultative meetings, leading product implementations, and developing change management support for the practice as appropriate
    Keep members ecstatic with our services by ensuring they always receive the best level of care
    Analyze emerging opportunities to reduce member spending, increase their practice efficiency, and make their lives easier
    Discuss solutions with members that strengthen their practices to recommend the most suitable omo products and services at the optimal times
    Promptly respond to member requests and concerns the moment they arise
    Study ongoing relationships between our partnered vendors and practices to ensure members always receive the greatest discounts/value possible
    Negotiates and manages contracts for product lines/services as assigned. Constantly looking for optimal partnerships and service/cost for end-users
    Translates needs, issues, and ideas into effective strategies and action plans
    Researches key business issues and directs the collecting and analyzing of quantitative and qualitative data
    Synthesizes analysis and identifies key findings
    Communicates results/recommendations to members and internal teams
    Other duties as assigned
    Skills & Qualifications
    Bachelor's degree in business, healthcare, or equivalent experience
    Minimum 2 years of experience in direct management, account management, sales, business development, or implementation management
    Bachelor's degree required, OR four (4) years of experience in a directly related field.
    High School Diploma or General Education Development (GED) required
    Expertise in group purchasing organization models, language, and the roles they play in physician practices
    Extensive experience with account management in a healthcare environment
    Firm believer in the independent practice of medicine
    Genuine people-person dedicated to the success of the physicians they support
    Excellent at empowering cooperative systems beyond basic business requirements
    Persistent builder of meaningful client relationships with superb interpersonal and communication skills
    Strong multitasker that's confident in a fast-paced start-up environment
    Comfortable embracing existing, and emerging, technology solutions
    Strong in communicating in an organized and knowledgeable manner in written and verbal formats including developing lasting relationships, delivering clear requests for information, and communicating potential conflicts
    Must be able to work in a highly collaborative environment
    Must be able to travel to practice locations and/or new territory/regions
    Documents and creates implementation plans


    Nearest Major Market:
    Orange County

    Nearest Secondary Market:
    Los Angeles

    Job Segment:
    Patient Care, Management Consulting, Change Management, Consulting, Manager, Healthcare, Management, Technology
    Hoag is where exceptional people with full hearts strive to make a difference. Start your career, make an impact, and join our family.
    Join our Talent Community and be the first to know about new Hoag job opportunities

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