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North Hollywood

    Senior Student Services Coordinator - North Hollywood, United States - Concorde Career Colleges

    Concorde Career Colleges
    Concorde Career Colleges North Hollywood, United States

    2 weeks ago

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    Description

    Overview:

    The mission of the Senior Student Services Advisor is to oversee the Student Services functions for students
    in need of assistance and provide student services support to the campus management team, Academic
    Dean, instructional staff, and the entire student body with respect to providing prompt problem resolution
    designed to meet campus benchmarks and goals. To accomplish this mission the Senior Student Services
    Advisor will work with his/her team: 1) maintain a comprehensive listing of off-campus referral series and
    points of contact; 2) assist with maintaining a written retention plan that meets the benchmarks and goals
    established in the annual budget and as set forth in the Campus Operations Plan; 3) monitor student
    absenteeism and effect a specific and directed intervention plan; 4) may take the lead in the re-entry process
    through direct and positive leadership; and 5) implement and coordinate campus student activities. All
    Concorde associates are required to display professionalism and uphold Concordes Mission and the core
    values of respect for the individual, integrity, teamwork, customer service, and achievement

    Responsibilities:

    Improve student retention by monitoring student performance, analyzing problem areas, recommending
    solution, and conducting intervention activities and processes
    Achieve the budgeted retention and re-entry goals for the campus
    Meet with and advise students concerning consecutive absence issues and effect satisfactory resolutions
    Direct assistance for students in obtaining information, contact and resolution in the areas of: childcare,
    transportation, financial advisement, protective and legal aid series, and effective study/tutoring services
    May provide additional oversight on re-entry program, including enrollment process, attendance,
    scheduling issues, probation, and academic success plans
    Serve as an effective liaison between faculty and students and coordinate advising activities
    Maintain a thorough knowledge of the school catalog and college policies and best practices
    Develop and oversee campus activities to foster the development of student community
    Perform other duties, as assigned

    OTHER DUTIES AND RESPONSIBILITIES
    Provide regular activity reports and audit reports to the DSA and other designated managers
    Be committed to inter-departmental cooperation
    Maintain an attitude of enthusiasm and cooperation and demonstrate the ability to work well with
    others
    Participate in professional growth and development activities
    Actively participate in assigned projects and activities as business conditions require
    Represent the Student Affairs department at campus meetings in the absence of the Director of Student Affairs

    Compensation: $29-$33hr (Based on education/experience)

    Qualifications:

    Bachelors degree required
    2-3 years of high level experience in Student Services, conflict resolution and student recruitment
    Must be experienced in Microsoft Word, Excel, and PowerPoint
    Successful experience managing a department with an emphasis on crisis intervention
    Requires strong oral communication skills and time management
    Must be knowledgeable and skilled in the art of human dynamics
    Strong organizational skills and ability to adhere to deadlines
    Some knowledge and understanding of effective department budgets and cost controls
    Must be proficient in reading, writing, and speaking the English language

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