In Flight Service Lead Ground Coordinator - Van Nuys, United States - Clay Lacy Aviation Inc

Clay Lacy Aviation Inc
Clay Lacy Aviation Inc
Verified Company
Van Nuys, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Summary

Responsibilities

  • All responsibilities of Ground Coordinator I and II
  • Assist In-Flight Support Manager with front line client/owner support.
  • Assist In-Flight Support Manager with biannual inventory
  • Assign daily tasks and direct team during their shifts.
  • Train new team members in daily tasks
  • Assist in MVOP training for new hires.
  • Assist with inhouse cabin attendant related training
  • Collaborate with In-Flight Support Manager with creating monthly staffing schedules
  • Oversee/assign team member(s) to lead meetings, special requests, etc.
  • Assist In-Flight Support Manager with the coordination of onboarding new aircraft
  • Accompany In-Flight Support Manager to remote based locations to assist with aircraft onboarding as needed.
  • Attend weekly internal Flight Operations meetings.
  • Exercise increased lines of communication with Aircraft Management, Cabin Attendant Manager and PIC.
  • Complete expense reporting of Clay Lacy credit card through Certify
  • Oversee the accuracy of new inventory entered into spreadsheet/pointofsale system
  • Complete and submit CLA Invoices for FBO sales and 135 Sales.
  • Track internal meeting expenses using Microsoft Suites
  • Act as a liaison between In-Flight Services and outside vendors
  • Other duties and tasks as assigned

Education

  • High School Diploma or Equivalent. College degree preferred.
  • Corporate School of Etiquette or similar service training preferred
  • Current Safety Training preferred

Requirements:


  • 3+years of aviation client relations experience preferred; event planning or service industry background with be considered if coming from outside the network
  • Cabin attendant experience preferred
  • Preemployment drug screening and background check
  • Must have and maintain a valid California Driver's License along with a reliable vehicle. Restricted licenses are NOT acceptable for employment at Clay Lacy.
  • Available to work flexible hours, evenings, weekends, and holidays.
  • Comfortable with working outdoors, day, night, and in all weather conditions
  • Proficiency with Clay Lacy Aviations scheduling software
  • Signing of cabin server manual signature page following CLA introduction training.
  • Food Handlers Permit

Skills and Abilities

  • Ability to lead a team using strong leadership skills
  • Able to work in a high pace industry
  • Manage own time as well as teams time
  • Capable of meeting deadlines
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Strong Organization Skills
  • Innovative
  • Must comfortable working independently and be selfmotivated.
  • Highly computer literate and proficient in Microsoft Suites
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