In Flight Service Lead Ground Coordinator - Van Nuys, United States - Clay Lacy Aviation Inc

Description

• All responsibilities of Ground Coordinator I and II
• Assist In-Flight Support Manager with front line client/owner support.
• Assist In-Flight Support Manager with biannual inventory
• Assign daily tasks and direct team during their shifts.
• Train new team members in daily tasks
• Assist in MVOP training for new hires.
• Assist with inhouse cabin attendant related training
• Collaborate with In-Flight Support Manager with creating monthly staffing schedules
• Oversee/assign team member(s) to lead meetings, special requests, etc.
• Assist In-Flight Support Manager with the coordination of onboarding new aircraft
• Accompany In-Flight Support Manager to remote based locations to assist with aircraft onboarding as needed.
• Attend weekly internal Flight Operations meetings.
• Exercise increased lines of communication with Aircraft Management, Cabin Attendant Manager and PIC.
• Complete expense reporting of Clay Lacy credit card through Certify
• Oversee the accuracy of new inventory entered into spreadsheet/pointofsale system
• Complete and submit CLA Invoices for FBO sales and 135 Sales.
• Track internal meeting expenses using Microsoft Suites
• Act as a liaison between In-Flight Services and outside vendors
• Other duties and tasks as assigned

• High School Diploma or Equivalent. College degree preferred.
• Corporate School of Etiquette or similar service training preferred
• Current Safety Training preferred

• 3+years of aviation client relations experience preferred; event planning or service industry background with be considered if coming from outside the network
• Cabin attendant experience preferred
• Preemployment drug screening and background check
• Must have and maintain a valid California Driver's License along with a reliable vehicle. Restricted licenses are NOT acceptable for employment at Clay Lacy.
• Available to work flexible hours, evenings, weekends, and holidays.
• Comfortable with working outdoors, day, night, and in all weather conditions
• Proficiency with Clay Lacy Aviations scheduling software
• Signing of cabin server manual signature page following CLA introduction training.
• Food Handlers Permit

• Ability to lead a team using strong leadership skills
• Able to work in a high pace industry
• Manage own time as well as teams time
• Capable of meeting deadlines
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Strong Organization Skills
• Innovative
• Must comfortable working independently and be selfmotivated.
• Highly computer literate and proficient in Microsoft Suites