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    In Flight Service Lead Ground Coordinator - Los Angeles, United States - Clay Lacy Aviation Inc

    Clay Lacy Aviation Inc
    Clay Lacy Aviation Inc Los Angeles, United States

    2 weeks ago

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    Description
    Job DetailsLevelExperiencedJob LocationKVNY
    • Van Nuys, CASalary Range$ $29.
    00 HourlyJob ShiftAnyDescriptionPosition SummaryThe Ground Coordinators are a central part of the In-Flight Services Team.

    This high-profile team serves as a primary support system for cabin/flight crew, aircraft management, and various departments within Clay Lacy Aviation.

    The Ground Coordinators demeanor should reflect the quality of Clay Lacy Aviation to our guests and flight crew with a positive attitude.

    The ideal candidate will also be goal-oriented, proactive, and enjoy a customer-centric culture.
    ResponsibilitiesAll responsibilities of Ground Coordinator I and IIAssist In-Flight Support Manager with front line client/owner support.
    Assist In-Flight Support Manager with biannual inventoryAssign daily tasks and direct team during their shifts.
    Train new team members in daily tasksAssist in MVOP training for new hires.

    Assist with in-house cabin attendant related trainingCollaborate with In-Flight Support Manager with creating monthly staffing schedulesOversee/assign team member(s) to lead meetings, special requests, etc.

    Assist In-Flight Support Manager with the coordination of onboarding new aircraftAccompany In-Flight Support Manager to remote based locations to assist with aircraft onboarding as needed.

    Attend weekly internal Flight Operations meetings.

    Exercise increased lines of communication with Aircraft Management, Cabin Attendant Manager and PIC.Complete expense reporting of Clay Lacy credit card through CertifyOversee the accuracy of new inventory entered into spreadsheet/point-of-sale systemComplete and submit CLA Invoices for FBO sales and 135 Sales.

    Track internal meeting expenses using Microsoft SuitesAct as a liaison between In-Flight Services and outside vendorsOther duties and tasks as assignedQualificationsEducationHigh School Diploma or Equivalent.

    College degree preferred.

    Corporate School of Etiquette or similar service training preferredCurrent Safety Training preferredRequirements3+years of aviation client relations experience preferred; event planning or service industry background with be considered if coming from outside the networkCabin attendant experience preferredPre-employment drug screening and background checkMust have and maintain a valid California Driver's License along with a reliable vehicle.

    Restricted licenses are NOT acceptable for employment at Clay Lacy.
    Available to work flexible hours, evenings, weekends, and holidays.

    Comfortable with working outdoors, day, night, and in all weather conditionsProficiency with Clay Lacy Aviations scheduling softwareSigning of cabin server manual signature page following CLA introduction training.

    Food Handlers PermitSkills and AbilitiesAbility to lead a team using strong leadership skillsAble to work in a high pace industryManage own time as well as teams timeCapable of meeting deadlinesCritical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    Strong Organization SkillsInnovativeMust comfortable working independently and be self-motivated.
    Highly computer literate and proficient in Microsoft Suites#J-18808-Ljbffr
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