- Provide analytical data support to the VOC, tier 1 corporate goal. Participate in and contribute to various projects related to operations and projects to enhance VM Customer Engagement performance and improve processes and procedures.
- Create business tools enabling efficiencies by streamlining manual processes through automation.
- Provide customer escalation support by demonstrating negotiation skills for mitigation of vegetation compliance.
- Partners with VM Business Readiness on the deployment of operational analytics, tools, and processes that support VM pre-established corporate-level performance goals.
- Support efforts in the implementation of compliance, benchmarking, continuous improvement, and other VM efforts.
- Develop and assist with the creation and delivery of presentations to various levels of management, in support of VM and goals.
- Perform other duties and responsibilities as assigned.
- Under general direction, formulates and defines system scope and objectives.
- Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
- Prepares detailed specifications from which programs will be written.
- Designs, codes, tests, debugs and documents those programs.
- Competent to work at the highest technical level of all phases of applications systems analysis and programming activities.
- May be responsible for the completion of a phase of a project.
- Regularly provides guidance and training to less experienced analysts and programmers.
- Bachelor's Degree in Business, or related field, or equivalent combination of education and experience.
- 3 to 5 years of experience in building dashboards.
- Power BI reporting experience.
- Experience with Abora, SAP, survey 123, and fulcrum.
- Strong background in analysis and working with dashboards.
- Experience in utility vegetation operations workflow processes and programs is a plus.
- Experience is transferable to vegetation management.
- Project management background is a plus.
- Candidate will need to be comfortable with pulling multiple data sources, large data set experience is required.
- Demonstrated experience in gathering, documenting, analyzing, and drawing conclusions on complex data and information.
- Demonstrated experience in performing a variety of functions and handling moderately complex programs, projects, and assignments.
- Candidate must demonstrate good oral and written communication skills
- Advanced experience in data analysis including performance metrics, customer service metrics, goals, and organizational initiatives.
- Experience with streamlining manual processes through automation.
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Data Analyst - Pomona, United States - APR Consulting
Description
An energy and utilities client is looking for a Data Analyst who will gather documents and research data on assigned topics, using databases, files, spreadsheets, or other sources. Analyzes, codes, tests, and documents moderately complex applications programs from detailed specifications.
Location: Pomona, CA Hybrid)
Position: Data Analyst
Pay: $39/hr. on W2
Duration: 12 months or longer
Schedule: Mon-Fri, 8 am to 5 pm
The position will be hybrid. 4 days remote, 1 day onsite - every Wednesday in Pomona
Responsibilities:
Required Skills/Attributes:
About our Client:
Our client is the primary electricity supply company for much of Southern California.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you
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