Data Analyst - Pomona, United States - Aptara

Aptara

Verified Company

Pomona, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Seeking a two Data Analysts for two projects that include customer engagement and data analysis and scheduling, advisory roles, and vendor progress monitoring.

You will:

Gather and analyze data to ensure that performance metrics, goals, and organizational initiatives are achieved.
Provide analytical data support
Handle customer responses, surveys, and data analysis related to customer engagement.
Manage scheduling tasks, addressing challenges with the Abora system, and monitoring vendor progress and productivity.
Create business tools enabling efficiencies by streamlining manual processes through automation.
Provide customer escalation support by demonstrating negotiation skills for mitigation of vegetation compliance.
Partner with Business Readiness on the deployment of operational analytics, tools, and processes that support preestablished corporatelevel performance goals.
Support efforts in the implementation of compliance, benchmarking, continuous improvement, and other efforts.
Develop and assist with the creation and delivery of presentations to various levels of management

Pay:
$39.58/hour W2

Start:
Early May

Duration: 11 months (40 hours per week)

Location:
Pomona, CA (Hybrid - onsite one day per week/Wednesdays)

Requirements:

35 years of data analysis experience
Strong background with analysis and working with dashboards
Technical skills required for the role include data analysis, dashboard building, and familiarity with tools like Power BI, Abora, SAP, Survey 123, and Fulcrum.
Experience working with large datasets; Comfort with pulling data from multiple sources and handling large datasets
Advanced experience in data analysis including performance metrics, customer service metrics, goals, and organizational initiatives.
Experience with streamlining manual processes through automation.
Skilled experience in Microsoft Excel, PowerPoint, and Visio.

Preferred Skills:

Strong background in data analysis, dashboard building, and familiarity with the mentioned tools are preferred.
Experience in scheduling, project management, and advisory roles are desired.
Project management experience