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    Personal Injury Case Manager - Los Angeles, United States - Direct Counsel

    Direct Counsel
    Direct Counsel Los Angeles, United States

    3 days ago

    Direct Counsel background
    Human Resources
    Description

    Direct Counsel is seeking two Bilingual Case Managers to join a boutique law firm located in Los Angeles, CA. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

    Responsibilities

    • Daily interaction with existing and potential clients, via telephone and in person.
    • Order medical records from providers and communicate with clients and providers during the course of treatment.
    • Obtain documents necessary to support injury and/or liability positions
    • Interact with insurance carriers and healthcare providers to secure records and account balances
    • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
    • Work directly with multiple coworkers involved in the management and support of case files
    • Maintain organized case files.
    • Prepare comprehensive demands and assemble support for submission to carriers
    • Interact with attorneys and present case synopsis when required
    • Manage case files from intake to closing under the direction of an attorney

    Qualification

    • Communicate effectively in writing and verbally in English and Spanish (required)
    • Bachelor's degree (preferred)
    • Prior experience as a Personal Injury Case Manager preferred.
    • Ability to be a team player and follow procedures.
    • Proactive interaction with clients, insurance companies and medical providers.
    • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
    • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
    • Strong writing and communication skills along with attention to detail
    • Extensive computer and database expertise, Microsoft Word, Excel, Outlook

    Job Type

    • Full time - onsite
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