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Customer Service Advisor - San Fernando, United States - Goodyear
Description
** Customer Service Advisor - San Fernando, CA**
Date: Dec 5, 2021 Location: San Fernando, CA, US, 91340
Company: Goodyear Job Req ID: JR **Goodyear. More Driven.**
**IMMEDIATELY HIRING APPLY TODAY**
Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Just Tires, we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. Just Tires is a Goodyear company. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader
**General Description:**
As an Automotive Guest Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today
**Responsibilities will include, but not be limited to:**
Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
**Basic Qualifications:**
Prior guest service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
High School Diploma or GED
Previous Automotive Guest Service experience
Previous Tire Sales experience
**Position Criteria:**
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Goodyear is one of the worlds largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call
Click for more information about Equal Employment Opportunity laws, and for additional supplementary information.
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**Nearest Major Market:** Los Angeles
**Job Segment:** Advertising, QA, Quality Assurance, Marketing, Quality, Technology
