Automotive Express Service Advisor - Anaheim, United States - ANAHEIM HYUNDAI

Description

Anaheim Hyundai is looking for the right experienced
Expressed Service Advisor.
Hyundai experience is a plus. You will be responsible for resolving customer issues by providing accurate information and helping them make the best choices. We are looking for someone interested in entering a rewarding, long-term career with our organization.

• Must be punctual and reliable.
• Able to multitask in a highvolume store.
• Experience in the automotive field may be advantageous.
• Proficiency with industryspecific software. Reynolds Ignite is a plus.
• Excellent customer service, interpersonal, and communication skills. Transparency and Integrity.
• Strong organizational, decision making, and problemsolving skills.
• The ability to communicate with mechanics, customers, and management.

Job Responsibilities include:

• Greeting customers promptly and professionally
• Determine customer's primary concern and review additional maintenance needs when appropriate
• Consulting the technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Maintain certifications

Pay:
$40, $60,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (preferred)

Ability to Relocate:

• Anaheim, CA 92806: Relocate before starting work (required)

Work Location:
In person