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    Business Support Manager - San Jose, United States - Leotek Electronics

    Leotek Electronics
    Leotek Electronics San Jose, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Job Title:
    Business Support Manager (Inside Sales)

    Company Overview:
    We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions.

    We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors.


    Job Purpose:
    We are looking for a dynamic and results-driven Business Support professional to join our team.

    The Business Support role will be responsible for coordinating strategy with the Business Development Manager (BDM) for the territory and acting as the primary point of contact for our agents in the territory on day-to-day matters.

    Additionally, this individual will be responsible for supporting overall revenue growth in the territory.

    Key Responsibilities:
    Work with the BDM to develop and execute sales strategies for the assigned territory
    Act as the primary point of contact for all agent support, inquiries, and issue resolution
    Build and maintain positive relationships with agents, understanding their needs and providing assistance where possible
    Assist the BDM in actively generating pipeline and managing opportunities, including bid document consolidation and checking
    Providing and tracking quotes, working with Agents, the BDM, and internal departments to best position our quotation
    Manage inbound sales requests and co-develop outbound programs to drive engagement and new business
    Assist with level one prospecting, bringing warm leads to the BDM as requested
    Manage the overall Salesforce pipeline growth, updates, and progress
    Work closely with our internal teams, including Marketing, Customer Service, Quality, and Product Marketing, to ensure effective collaboration on customer issues
    Manage internal applications for the BDM. New Agent Setup, Inventory Requests, Samples Requests, RMAs, etc.
    Support BDM in managing weekly and monthly sales projections, territory budgets, and other reports

    Requirements:
    3-5 years of relevant sales experience in Customer Service, Inside Sales, or Outside Sales
    Demonstrated ability to build and maintain successful business relationships
    Strong negotiation, problem-solving, and communication skills
    Ability to work under pressure and manage multiple tasks in a fast-paced environment
    Excellent organizational skills and attention to detail
    Familiarity with Salesforce and SAP systems and processes (preferred)
    Ability to travel as needed
    We offer a competitive salary and benefits package, as well as career development opportunities.

    Our company has a strong culture of teamwork and collaboration, and we are committed to creating a positive and engaging work environment.

    Leotek Electronics USA LLC has work environment that promotes diversity, equal opportunity, embraces change, and provides leadership opportunities to its talents.

    Company Description Leotek Electronics USA LLC

    Founded in 1992 in California's Silicon Valley, Leotek is a leading global manufacturer of street, roadway, area and signal lighting products and solutions.

    Leotek streetlights were first designed and delivered in 2007 and the company now has more than 1.5 million installations across North America.


    With ongoing research and development and a culture of continuous improvement, Leotek is committed to developing innovative new lighting products and solutions that are reliable, long-lasting, and energy efficient.

    Leotek Founding

    In 1992 a Stanford PhD graduate and Hewlett Packard Optoelectronics veteran recognized that light emitting diodes (LEDs) were the future of outdoor lighting because they could provide significant energy savings, reliability, and long life compared to existing technologies.

    This new technology could save customers money and improve quality of light.

    First with traffic signal lighting and followed by street, roadway, and area lighting, Leotek's innovative engineering, efficient assembly processes, rigorous testing procedures, and excellent service have become the benchmark for others to follow.

    Leotek – Built in the USA
    In 2013 Leotek established a manufacturing facility in San Jose, California. This 70,000 sq. ft. ISO facility includes state of the art manufacturing automation and testing systems. Leotek's lighting products are subject to 100% 2-hour "burn-in" reliability testing and comprehensive performance testing prior to shipment. Unit-by-unit traceability allows each product to be tracked before, during, and after shipment.

    Company Description

    Leotek Electronics USA LLC\r

    Founded in 1992 in California's Silicon Valley, Leotek is a leading global manufacturer of street, roadway, area and signal lighting products and solutions.

    Leotek streetlights were first designed and delivered in 2007 and the company now has more than 1.5 million installations across North America.

    \r\rWith ongoing research and development and a culture of continuous improvement, Leotek is committed to developing innovative new lighting products and solutions that are reliable, long-lasting, and energy efficient.\r\rLeotek Founding\r

    In 1992 a Stanford PhD graduate and Hewlett Packard Optoelectronics veteran recognized that light emitting diodes (LEDs) were the future of outdoor lighting because they could provide significant energy savings, reliability, and long life compared to existing technologies.

    This new technology could save customers money and improve quality of light.

    First with traffic signal lighting and followed by street, roadway, and area lighting, Leotek's innovative engineering, efficient assembly processes, rigorous testing procedures, and excellent service have become the benchmark for others to follow.

    \r\rLeotek – Built in the USA\rIn 2013 Leotek established a manufacturing facility in San Jose, California. This 70,000 sq. ft. ISO facility includes state of the art manufacturing automation and testing systems. Leotek's lighting products are subject to 100% 2-hour "burn-in" reliability testing and comprehensive performance testing prior to shipment. Unit-by-unit traceability allows each product to be tracked before, during, and after shipment.
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