Homelessness Prevention Case Manager - San Jose, United States - Sacred Heart Community Service

Sacred Heart Community Service

Verified Company

San Jose, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Homelessness
Prevention
Case
Manager

(Temporary)

JOB ANNOUNCEMENT**:

Sacred Heart Community Service, located in San José, CA, is looking for a

POSITION
SUMMARY:

The Homelessness
Prevention Case Manager works with low-income families to prevent or end homelessness by focusing on one-time and short-term financial assistance, strength-based case management, advocacy, landlord mediation, outreach and other supportive services that result in maintaining stable, permanent housing. The Case Manager screens, assesses, and conducts intakes for prospective participants. The Case Manager provides enrolled families with flexible financial assistance, temporary case management, and other support that takes a creative "whatever it takes" approach to ensure that families maintain permanent housing. This position is part of the Family Assistance Team and reports to the Family Assistance Manager.

RESPONSIBILITIES
AND
DUTIES:

**_

Case_
_ __Management_
_ __(75-_
_85%)_:

Conducts prescreens and intakes to determine participant eligibility and assesses appropriate level of assistance needed.
Engages families through assessment of strengths and needs and development of goals and service plan to ensure families remain stably housed.
Maintains a flexible caseload of up to 30 or more households, including households receiving onetime financial assistance and households participating in case management. Works with each case managed family to develop and implement a strengthbased case management plan to overcome economic and housing challenges and maintain stable housing.
Provides and assists households with information, referrals, and connections to develop a support system, including connecting with public benefits and other community resources to maintain stable housing.
Acts as an advocate in maintaining stable housing, including assisting families with education on tenant's rights, landlord mediation and advocacy, and connections to legal services, as needed.
Assists families with finding and securing new housing, when needed.
Supports families with budget counseling and financial literacy services.
Assists families with immediate crisis intervention, advocacy, problemsolving and other appropriate interventions, as needed.
Connects families to other opportunities and resources at SHCS, including essential services, self

- sufficiency programs, and opportunities to volunteer and to participate in organizing committees.

Communicates with households at regular intervals after they have received financial assistance or completed case management to assess housing status and provide additional resources or support when needed.
Rev
Develops, tracks, and analyzes monthly goals and objectives in accordance with the operating plan and funder requirements.
Documents program activity, including prescreens, intakes, financial assistance, and case management into HMIS and Salesforce databases within one to three business days.
Maintains case files and progress notes, adhering to professional standards and designated time frames.
Implements program evaluation tools (i.e., pre/post tests, satisfaction surveys, etc.), analyzes and reports on outcomes.
Submits monthly narrative, data, and other reports as required.
Processes financial assistance payments, as needed.

**_

Participation_
_ __and_
_ __Leadership_
_ __(10-_
_20%)_:

Engages and develops program volunteers by providing education, training, feedback, and support.
Supports the recruitment, engagement, and development of leaders through 1:1 meetings, training, and committee support.
Supports the development and ongoing work of the Family Assistance Advisory Committee.
Works collaboratively with the Family Assistance Team to ensure appropriate coverage of all team responsibilities, including providing backup staff support for other program activities.
Supports continuous learning, evaluation, and improvement within the Family Assistance Team.
Supports the planning and participates in agencywide programs, events, and outreach efforts.
Supports the planning and attends staff meetings, retreats, and other team and agency events.
Performs other duties as assigned.

**_

Outreach_
_ __and_
_ __Engagement_
_ __(5%)_**:

Participates in efforts to promote the availability of homelessness prevention assistance through SHCS and its collaborative partners, including publicly representing the program and organization with community partners and at community fairs or other events.
Develops and nurtures collaborative relationships with community partners, including schools and the court system, among others.

REQUIRED
QUALIFICATIONS
AND
EXPERIENCE:

Strong commitment to our vision of a community united to ensure that every child and adult is free from poverty.
Three years of experience in human services or related field.
B