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auto parts manager - Sioux City, IA, United States - GPAC
Description
We are working with a well-respected multi-location dealership that's looking to bring on a Parts Manager to one of their locations.
This person would be in charge of all the parts and inventory along with doing some sales themselves.Parts Manager will manage the Parts Department in a manner to meets the Store objectives and drives parts sales.
This is accomplished by effectively scheduling and supervising the department employees to ensure work is performed in a professional and safe method and that all necessary administration is handled promptly.
Parts Manager Responsibilities:
Understand and manage the various key indices within the department as they relate to the plans of the Store and Company initiatives to meet or exceed financial goals, i
e:
variance to a sales plan, gross margin dollars, gross margin percentages, outside purchases, parts obsolescence, etc.
Responsible for knowing the specific SSA customer base and the product base which will be the source for revenue generation for the Store.
Responsible for ensuring that parts counter staff are effectively facilitating the point of sale process, keeping customer service levels at a very high level.
This would include the development of selling skills through on the job training.Responsible for handling customer parts inquiries including resolving customer complaints/issues.
Responsible for all aspects of marketing and merchandising of the parts department to maximize the revenues of the department. Such as developing sales plans in accordance with market opportunity, Store and Company initiatives.
Responsible for customer satisfaction for all parts encounters with customers.
Responsible for placing emergency parts orders to ensure customer satisfaction.
Ensure a safe work environment and ensure that all department employees understand and follow all safety policies and procedures.
Responsible for the upkeep and overall appearance of the parts department
Responsible for all administrative work associated with the parts department including work orders and parts ordering and returns.
Responsible for overseeing the effective and efficient completion of all paperwork associated with the parts department.
Responsible for the ongoing training and development of all parts department employees.
Parts Manager Qualifications:
3 or more years of work experience in related parts and operations
Ability to effectively lead and manage people
Effective at time management and multi-tasking
Demonstrated ability to handle highly confidential and sensitive information
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.