IT Support Specialist - Woodbury, United States - TFP1 Inc dba Total Fire Protection Inc

TFP1 Inc dba Total Fire Protection Inc

Verified Company

Woodbury, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Total Fire Protection, our
MISSION is simple,
"Embracing Relationships, while keeping you safe, and delivering First Class Service." You won't just be a team member at Total Fire Protection, but a valuable contributor.

Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide.

Our Company culture has been built on the foundation of our
CORE VALUES that define
"Who We Are" and we hold each other accountable to these
CORE VALUES.

Our
_Five-Alarm Growth_ represents our commitment to embracing change, evolutionary action, continuous learning, constant improvement, and full engagement.

We place the priorities of our
_Team First_ and our team members back it up through
_Do What You Say_ execution.

Total Fire Protection believes that
_Do the Right Thing_ builds loyalty, trust, and respect because
_We Care_ about our team members, our customers, and our community.

As an IT Support Specialist, you will be responsible for providing technical support and maintaining computer systems and networks in an organization.

Your duties will include troubleshooting issues, updating software and hardware, installing new equipment, and providing users with assistance and guidance.

Responsibilities:

Provide technical support for computer systems and software.
Troubleshoot hardware and software issues.
Install, configure, and maintain computer equipment.
Update and maintain software and security patches.
Provide assistance and training to users.
Maintain accurate inventory of computer assets.
Troubleshoot network connectivity issues.
Respond to service requests in a timely manner.
Onboarding and offboarding of staff
Additional assignments as directed.

Qualifications:

A high school diploma or equivalent.
Basic technical knowledge of computer hardware, software, and networks.
Excellent communication and problemsolving skills.
Ability to work independently or as part of a team.
Attention to detail and organization skills.
Willingness to learn and adapt to new technologies.
Knowledge of computer hardware, software, and networks.
Troubleshooting and problemsolving skills.
Communication and customer service skills.
Basic proficiency in office productivity software (e.g. Microsoft Office, G Suite).
Understanding of network security best practices.
Ability to work with limited supervision.

In today's digital age, technology plays an essential role in almost every aspect of business operations.

Whether it's managing customer data, communicating with clients, or performing administrative tasks, companies rely heavily on computers and software to get work done.

This is where IT Assistants come in.

By providing technical support and ensuring that employees have access to the tools they need to do their jobs, IT Assistants play a crucial role in helping organizations run smoothly.

Top of Form

Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.