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    Business Development Representative - Orlando, United States - Tandem

    Tandem
    Tandem Orlando, United States

    2 weeks ago

    Default job background
    Customer Service / Support
    Description

    Role Overview

    The Tandem team is looking for a Business Development Representative to support our growing marketplace. As a Business Development Representative, you will play a crucial role in expanding our customer base by generating leads and converting them into valued clients.

    Responsibilities

    • Conduct outbound cold calls to prospective childcare centers, identifying their staffing needs and introducing them to our company's services.
    • Engage in in-person field visits regularly to meet with childcare center directors to generate awareness around Tandem's services.
    • Build and maintain a pipeline of potential leads, tracking all interactions and updating the CRM system.
    • Effectively present and communicate the features, benefits, and value proposition of our offerings to potential childcare center clients.
    • Ensure a smooth transition along the customer journey and provide any necessary background information to relevant internal teams.
    • Proactively follow up on leads to nurture relationships and move them through the sales cycle.
    • Stay up to date with childcare industry trends, market conditions, competitor offerings and other domain expertise to effectively position our services.
    • Achieve or exceed monthly and quarterly targets for lead generation, conversion rates, and revenue generation.
    • Be open to working in a fast-paced, emerging, unstructured environment.

    Qualifications

    • 1+ years of experience in a business development or sales role, preferably involving cold calling and lead generation.
    • Strong communication skills, both verbal and written, with the ability to articulate the value proposition clearly and persuasively.
    • Self-motivated with a drive to achieve targets and exceed expectations.
    • Excellent organizational skills and attention to detail, ensuring accurate and up-to-date record keeping.
    • Early childcare experience a plus
    • Proven ability to build rapport over the telephone and in-person with potential clients and effectively handle objections.
    • Familiarity with CRM systems and proficiency in using sales tools to track leads and manage pipeline.
    • Resilience and a positive mindset to handle a high quantity of leads and maintain motivation in a fast-paced, target-driven environment.
    • Experience with any of the following is a plus: Working at a startup; Scaling a product to support new markets; Building a two-sided marketplace or B2B model; Understanding the care industry, specifically childcare centers.
    • Being a nice human This is non-negotiable.

    Why should you apply for this role...?

    • You'll be a key player in taking an early-stage product to new markets and beyond. When you're such a small team, you bring a whole drawer of hats to work. You will be able to flex and grow your skills to support a variety of different functions.
    • You'll get the opportunity to truly tackle a fundamental crisis our nation is facing. There's no sugarcoating here, you'll be fully immersed in the good and the bad and be able to work every day to make an impact.
    • You'll work with an awesome team of people. As a company, and as individuals, we are people that always strive to outrun our yesterday selves. We work together to shoot as high as we can, while always being a backboard to each other when we experience the inevitable highs and lows of building a company.
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