- Handle incoming calls from customers, accurately record information, and update the database accordingly.
- Conduct outbound calls to gather additional information such as email addresses and insurance details.
- Engage with customers to discuss payment options and schedules in a clear and professional manner.
- Perform skip tracing activities to research and locate customer information, including current addresses, phone numbers, and email addresses.
- Skillfully de-escalate tense situations with customers through effective communication and problem-solving techniques, ensuring positive resolutions and maintaining customer satisfaction
- Strong customer service skills with the ability to provide exceptional service to customers.
- Excellent communication skills, both verbal and written.
- Access to a Windows-based computer for data entry and communication purposes.
- Bilingual proficiency in Spanish is a plus, but not required.
- Must have at least 6 months of collections experience
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Call Center Agent
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TJO 10 X 10 MANAGEMENT, L.P. Houston, United States**OVERVIEW** · At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management. · We're currently expanding our team and are looking for Call Center Age ...
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Alpha Star Houston Houston, United StatesJob Overview: · We are seeking highly motivated individuals to join our team as Call Center Representatives. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and promoting our products and se ...
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AEA Insurance Agency Inc. Houston, United StatesWe are seeking a motivated Insurance Agent to join our team. As an Insurance Agent, you will be responsible for selling insurance policies to clients, assessing their needs, and ensuring they have the appropriate coverage. · **Responsibilities**: · - Market and sell various types ...
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Cubesmart Houston, United StatesOverview: · CubeSmart is looking for an Remote Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring customer satisfaction. · **Who we are**: · At CubeSmart, we're intentional ...
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Accolade Houston, United StatesAs an Accolade Outreach Specialist, you will be a trusted go-to resource who helps get members engaged with Accolade and enrolled in targeted programs. Youll have the opportunity to help members get the right care at the right time no problem is to Call Center, Marketing, Agent, ...
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Call Center Agent
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Houston Methodist Houston, United StatesAt Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature. Duties for this position include managing large volumes of inbound and outbound cal ...
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Call Center Agent
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Avenue360 Health and Wellness Houston, United StatesOur Compensation Package Includes: · Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) · Medical, Dental, and Vision · 401K match up to 4% · Company paid Life Insurance · C ...
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Call Center Agent
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Houston Methodist Houston, United StatesAt Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature. Duties for this position include managing large volumes of inbound and outbound cal ...
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Call Center Agent
1 week ago
Houston Methodist Houston, United StatesOverview · At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature. Duties for this position include managing large volumes of inbound and ...
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Call Center Agent
1 week ago
Houston Methodist Houston, United StatesAt Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature. Duties for this position include managing large volumes of inbound and outbound cal ...
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Contact Center Agent I
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San Jacinto College Houston, United StatesContact Center Agent I - North Campus · Essential Job Functions: Respond to inquiries via telephone and email that include the following information: · Admissions application process · Transcript process handling · College testing process · New student orientation · Student ...
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Call Center Customer Service Agent
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Elle Seller Houston, United StatesElle Seller we are is seeking a dedicated and customer-focused Call Center Customer Service Agent to join our customer service team. The successful candidate will be responsible for handling inbound and outbound customer calls, providing exceptional service, and resolving custome ...
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Keystone Advisors LLC Houston, United StatesJob Summary · Keystone is a fast-growing company seeking top talent for remote opportunity. If you want to be part of a team with a purpose Keystone may be right for you. We are seeking licensed Telesales professionals to have a pivotal role assisting the company achieve our goa ...
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Part-time Inbound Call Center Agent
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INDIANA PAGING NETWORK, INC La Porte, United States Part time**Part-time Inbound Call Center Agent** · - Answers phone calls and take messages for clients · - Approximately hours per week · - Available to work evenings, weekends and holidays · - Ability to multitask · - Flexible with schedule · - Enjoys talking with people · - Good Typing ...
Call Center Agent - Houston, United States - SlingShot Connections
Description
Job Description
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Requirements: