Call Center Agent - Humble, United States - Texas Litter Control

Description

Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.

This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy interacting with customers over the phone.

Responsibilities:

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and assistance to customers regarding products, services, and inquiries
• Maintain customer records by updating account information and documenting interactions
• Perform data entry tasks accurately and efficiently
• Communicate effectively with team members to ensure customer satisfaction
• Analyze customer needs and recommend appropriate solutions
• Resolve customer complaints or issues promptly and escalate when necessary

Qualifications:

• Previous experience in customer service or call center environment preferred
• Excellent phone etiquette and strong communication skills
• Bilingual proficiency (English/Spanish)
  Required:
• Ability to multitask and prioritize tasks effectively
• Strong data entry skills with attention to detail
• Ability to work in a fastpaced environment with mínimal supervision

Job Types:
Full-time, Part-time


Pay:
$ $16.00 per hour


Shift:

• Evening shift
• Morning shift
• Rotating shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• Call center
• Inperson

Ability to Relocate:

• Humble, TX 77338: Relocate before starting work (required)

Work Location:
In person