- Fair Harbor Family: We believe in turning our employees and customers into family
- Sustainability: We believe in leaving the world better than we found it and using our products as a platform to promote the mitigation of plastic waste. We regularly engage in company cleanups to spread awareness and educate about the impact of plastic waste
- Fun: We believe in letting loose, enjoying the special moments when we are off duty and building products that help us and our customers enjoy our time to the fullest
- Collaboration: We trust and respect one another, which contributes to our collaborative work environment
- Competitive Compensation
- Hybrid Workplace: Mondays and Fridays work from home
- Health and Dental Benefits
- Competitive 401(k) plan
- Advancement Opportunities
- Unlimited PTO Policy
- Generous Company Holiday policy
- Ensure accurate and timely allocation of products to major retail and brick-and-mortar stores according to their orders and routing requirements.
- Manage any changes or updates to existing orders, ensuring that all modifications are accurately reflected and communicated to relevant parties.
- Thoroughly check order details and pricing to ensure accuracy before processing and shipping.
- Handle returns processing efficiently and follow company policies.
- Track shipment statuses, including tracking information and delivery schedules, and provide timely updates to customers as needed.
- Oversee the collection of payments for orders, ensuring that all invoices are issued promptly and payments are received within specified terms.
- Gifting and Sampling requests.
- Work with teams across different departments to understand and effectively address their logistical needs. This involves constant communication and coordination to streamline processes and meet objectives.
- Support the Director of Logistics with various tasks, such as creating inbound Advanced Shipping Notifications (ASN) and updating trackers to monitor shipments.
- Engage with external logistics partners to ensure timely delivery of goods. This includes coordinating transportation, managing schedules, and resolving any issues that may arise during transit to ensure smooth operations.
- Undertake special projects related to print-to-stock programs or other initiatives as required. This could involve optimizing inventory management systems, implementing cost-saving measures, or improving overall efficiency in logistics processes.
- Support sample coordination in partnership with the Production team.
- Maintain comprehensive knowledge of company products and services, delivering precise information on features, specifications, pricing, and availability.
- Assist customers with various order-related concerns, including tracking, product delays, returns/exchanges, shipping updates, and delivery problem resolutions.
- Provide support to partners by addressing customer account-related issues promptly and effectively.
- Maintain organized records of sales transactions and shipments.
- Prepare and distribute invoices, packing slips, and shipping documents accurately.
- Assist in filling out account-related forms/requests.
- Minimum 3+ years' experience in a logistics role working with a 3PL, apparel preferred.
- Strong proficiency in Microsoft Office, particularly MS Excel (manipulating formulas, pivot tables, data clean up)
- Familiarity with Electronic Data Interchange (EDI) systems and processes.
- Knowledge of NetSuite or similar ERP (Enterprise Resource Planning) software preferred.
- Understanding team and business priorities in order to effectively meet deadlines
- Be a team player with a go-getter/entrepreneurial mentality.
- Familiarity in shipping to US retailers such as Nordstroms, Saks, and ShopBop.
- Strong attention to detail and numerical skills.
- Analytical and problem-solving abilities.
- Good written and verbal communication skills.
- Willingness to assist in various areas of the business.
-
Manager, IT Support
1 week ago
National Women's Soccer League New York, United States**Job Title** · Manager, IT Support · **Department** · Office of League Transformation · **Location** · New York, NY · **Reports To** · Office of League Transformation · **FLSA Status** · Exempt · **National Women's Soccer League** · **Manager, IT Support** · The **National Women ...
-
Manager of Production Support
1 week ago
InVision Communications Inc. New York, United States**JOB TITLE: Manager of Production Support** · **SUPERVISION RECEIVED: SVP, EDG** · **EXEMPTION STATUS: EXEMPT** · **JOB SUMMARY**:The Manager of Production Support is responsible for supporting, managing, training and mentoring the Production Assistants, Production Coordinators ...
-
Manager of Support Operations
1 week ago
Quizlet New York, United StatesAbout Quizlet: · Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn. · Valued at $1 billion, Quizlet has raised over $60 million in venture capital from investors including Icon ...
-
Supportive Housing Case Manager
1 week ago
Hudson Guild New York, United StatesThe Supportive Housing Case Manager will represent Hudson Guild in providing social service assistance to tenants in Supportive Independent Housing, managed by Clinton Housing Development Company. · **REQUIRED QUALIFICATIONS**: Associate's or Bachelor's degree in human services, ...
-
Knowledge Management Data Support Specialist
1 week ago
Cooley LLP New York, United StatesCooley is seeking a Knowledge Management Data Support Specialist to join the IS Knowledge Management & Innovation team. · Position summary: Under general direction from the Knowledge Services Attorney, the Knowledge Management Data Support Specialist is responsible for review and ...
-
Finra New York, United StatesThe Project Manager, Litigation Support will provide investigation, technical, and e-discovery support for Enforcement reviews and investigations, and specialized litigation support to Enforcement litigation staff. This role is part of Enforcement Investigations' Forensic Investi ...
-
Business Support Manager Ii – Global
1 week ago
Bank of America New York, United StatesOffice location flexible to Boston, Charlotte, Chicago, Dallas, Jacksonville or New York. · **Responsibilities** · - Support multiple GCB sales operations / risk management initiatives that impact execution of client team activities. · - Liaise with Business Controls team, LOB te ...
-
Google New York, United StatesThis role may also be located in our Playa Vista, CA campus. · **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 4 years of experience in management consulting, operations, business strategy, investment banking, venture capital, or private ...
-
The Staff at East West New York, United StatesJob Overview: · We are seeking an experienced Case Manager to join our team. As a Case Manager, you will be responsible for providing administrative support and guidance to our clients. · **Duties**: · Updating follow ups · Preparing presentations · Underwriting negotiating · Wee ...
-
Apps Support Group Manager
1 week ago
Citi Jersey City, United States**Citi Overview**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial pro ...
-
Case Manager, Housing Support
3 days ago
Good Shepherd Services Brooklyn, United StatesAbout Us: · Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every per ...
-
Manager, IT Support
1 week ago
National Women's Soccer League New York, United StatesJob Title · Manager, IT Support · Department · Office of League Transformation · Location · New York, NY · Reports To · Office of League Transformation · FLSA Status · Exempt · National Women's Soccer League · Manager, IT Support · The National Women's Soccer League (NWSL) is t ...
-
Manager, IT Support
2 days ago
National Women's Soccer League New York, United StatesJob Description · Job DescriptionJob Title · Manager, IT Support · Department · Office of League Transformation · Location · New York, NY · Reports To · Office of League Transformation · FLSA Status · Exempt · National Women's Soccer League · Manager, IT Support · The National ...
-
Operations Support Manager
1 week ago
Blackstone Consulting Services Defunct New York, United States/Job Summary Seeking Operations Manager for janitorial services. · We owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we're seeking an experienced operations manager to oversee daily activities. As an ideal candidate, y ...
-
Production Support Manager
1 week ago
TribolaTech Inc New York, United StatesOversee 24x7 production support teams for fBank and affiliates, user technical support, and production job schedules · Assist in the management of policy development and technology planning · Evaluate user needs and system functionality to confirm that systems meet the needs of i ...
-
Manager, Support Services
1 week ago
Disability Solutions , NY, United StatesA pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. ...
-
Manager of Client Support
2 weeks ago
Abacus Group New York, United States Full timeJob Summary: · As the Manager of Client Support, your team handles tickets and day-to-day IT issues related to supporting clients on the Abacus platform. You will work closely with System Administrators and Onsite Technicians by serving as a point of escalation and providing coac ...
-
Support Program Manager
3 days ago
The Educational Alliance Inc. New York, United StatesJob Description · Job DescriptionNew Country Day Camp is an open-tent community that celebrates and sustains joyful, outdoor summer experiences where all can thrive. We maintain a proud legacy as a Jewish camp comprised of a multicultural community, representing and celebrating t ...
-
IT User Support Manager
1 week ago
Helmsley New York, United StatesOrganization · The Leona M. and Harry B. Helmsley Charitable Trust ("Helmsley") is a global philanthropy driven by a vision of building better futures for people by increasing access to healthcare, advancing new research and ideas, and improving the quality of everyday life. Hel ...
-
Product Support Manager,
1 week ago
YouTube New York, United StatesMinimum qualifications: Bachelor's degree or equivalent practical experience. · 8 years of experience in a project/program management, consulting, or client-facing role. · Preferred qualifications:Ability to navigate ambiguity and drive projects and issues to a clear conclusion. ...
Logistics and Sales Support Manager - New York, United States - Fair Harbor
Description
About Fair HarborSummer is more than a passing season-it's a sense of ease and freedom that's threaded throughout our lives all year long. Founded in 2014 by entrepreneur siblings Jake and Caroline Danehy, Fair Harbor embraces that summer feeling and transforms recycled plastic bottles into timeless, ultra-soft apparel for the beach and beyond. By thoughtfully designing for maximum comfort and keeping waste out of the water, Fair Harbor helps you enjoy the places you love while protecting them, too.
Company Culture:
Join us as a Logistics and Sales Support Manager, where you'll oversee order processing, logistics coordination, and customer support. Your role involves accurately allocating wholesale orders, managing logistics, providing exceptional customer service, and maintaining organized records. We're seeking someone with experience in sales support or logistics, proficiency in Microsoft Office, strong attention to detail, and excellent communication skills.
Reports Directly to the Director of Logistics
Outbound Order Management