Business Support Manager Ii – Global - New York, United States - Bank of America

Bank of America

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Office location flexible to Boston, Charlotte, Chicago, Dallas, Jacksonville or New York.

Responsibilities

Support multiple GCB sales operations / risk management initiatives that impact execution of client team activities.
Liaise with Business Controls team, LOB teammates and Support Partners (e.g., Global Compliance and Operational Risk, Technology, Operations, Human Resources, Sales, etc.) related to sales and operational risk and compliance initiatives for the business.
Participate in Laws, Rules, Regs forums/meetings and facilitate communication of impact and changes to KYC Regional business stakeholders.
Partners and liaises with crossfunctional teams to ensure continuity and alignment on key topics.
Supports key AML processcontrol projects, audits and initiatives.
Management support of AML Self-Identified Audit Issues (SIAI) & Compliance Identified Audit Issues (CIAI) and remediations.
Any other GCB special projects, SPI/Operational Excellence initiatives or business matters related to AML KYC that may arise during course of usual business

Required Skills:

Experience related to operational risk, compliance, risk management, audit, business controls
Ability to independently lead and drive initiatives with limited direction and supervision.
Ability to assess risk and determine when to raise concerns and escalate.
Influence change across multiple operational processes
Effective communication and presentation skills (both orally and in writing), with the ability to communicate succinctly with all levels of the organization.
Exhibit strong personal drive, individual initiative, sense of urgency and responsiveness.

Desired Skills

Experience or strong knowledge of GCB's functional areas and sales process, tools/technology, and systems
Strong level of interpersonal skills
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
Excels in working among diverse viewpoints to determine the best path forward.
Commitment to challenging the status quo and promoting positive change.
Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40