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    Program Analyst - Los Angeles, United States - State Bar CA

    State Bar CA
    State Bar CA Los Angeles, United States

    1 week ago

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    Description
    Job Description

    Office of the Executive Director

    Annual Salary Range: $90,693 - $120,920

    Exempt / Non-Union Represented

    This position allows for up to four days of remote work per week.

    The Office of the Executive Director seeks a highly motivated, detail-oriented individual with excellent communication and organization skills, including proficiency in Excel and Microsoft Word, to serve as Program Analyst. This person will assist the Principal Program Analyst, providing administrative support, planning for Board meetings, overseeing creation and adherence to committee procedures and guidelines, processing expense reports, answering routine emails, and other duties as required. This position also provides administrative support for California Public Records Act requests and staff support for three formal processes that gather applications and vet candidates for the Board of Trustees, Board committees and sub-entities, and State Bar Court judges. The role requires interfacing with staff at all levels throughout the organization and dealing with both public and confidential information. A minimum of two years experience in an analyst role is highly preferred.

    About this Position

    This position provides administrative support to the Office of the Executive Director while also synthesizing and analyzing data to support multiple programs and processes. The ideal candidate will be highly organized, a confident communicator, and able to juggle competing priorities with speed and discretion.

    The Ideal Candidate
    • Strong collaborator with the ability to interface with high-level staff in various offices as well as external agencies where there may be no preexisting relationship.
    • Comfort in interfacing with vendors, managing projects and ensuring prompt completion of contracted work.
    • Detail-oriented with an eye for consistency.
    • Interest in identifying and developing best practices around committee compliance and processes.
    • Experience and interest in parliamentary procedure and meeting management.
    • Strong writing skills with an emphasis on organization, clarity, and conciseness.
    • Ability to successfully manage multiple assignments with different priorities from inception to implementation.
    • Proficient to advanced skills in various technologies and applications including Zoom, Excel, Paperless, HubSpot, Formsite, CommonLook, and Google Forms.
    • Strong interest and comfort in conducting research and learning new technologies.
    Distinguishing Characteristics

    The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance.

    Examples of Essential Duties

    Duties may include, but are not limited to the following:
    • Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
    • Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
    • Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research.
    • Participates in a variety of complex and detailed programmatic responsibilities involving problem solving.
    • Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures.
    • Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies.
    • Conducts audits to determine if there are program inconsistencies or non-compliance.
    • Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
    • May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.
    Employment Standards

    Knowledge of:
    • Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology.
    • Codes and regulations as related to assigned program responsibility.
    • Principles of data analysis and research tools.
    • Problem identification, analysis and evaluation.
    • Problem solving and conflict resolution methods and techniques.
    • Computer information systems, including personal computer applications, word processing and spreadsheet programs.
    • Principles of effective writing and verbal presentation.
    • Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar.
    • Computerized information and database recordkeeping systems.
    Ability to:
    • Apply the policies and practices of a department.
    • Review and analyze complex qualitative and quantitative data.
    • Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action.
    • Operate modern office equipment including computer hardware, software, and internet and web-based applications.
    • Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
    • Compile data and prepare narrative and statistical reports.
    • Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
    • Communicate clearly and concisely, both orally and in writing.
    • Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.
    • Maintain the confidentiality of information.
    Minimum Qualifications:

    Education:
    • Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position.
    Experience:
    • Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent.
    Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification.

    License, Certificate, Registration Requirements:
    • Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions
    We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
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