Associate Governmental Program Analyst - Los Angeles County, CA, United States - Department of Social Services

Department of Social Services
Department of Social Services
Verified Company
Los Angeles County, CA, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) will conduct research of the most complex appeals of public assistance programs in the General Jurisdiction Bureau:

  • Research the most complex expedited hearing requests, postponement requests, and reopening requests in the Appeals Case Management System (ACMS). Independently research case files to identify the issue and determine the appropriate outcome. Communicate with Program and County to verify case information. Follow up with claimants to provide additional information for validation of request. Research the most complex withdrawal requests in ACMS. Independently research the electronic case file including recordings to validate withdrawals. Communicate with Program and County to verify case information. Follow up with claimants to provide additional information for validation of request. Create letters confirming or unconfirmed withdrawals. Independently review and analyze the most complex dismissal and bifurcation requests according to Division 22 Regulations. Independently research case files to identify the issue and determine the appropriate outcome. Communicate with Program and County to verify case information. Follow up with claimants to provide additional information for validation of request. Prepare letters to the appropriate agency, claimant, and authorized representatives. Responsible for typing and preparing sensitive and confidential material. Review hearing decisions to ensure proper formatting, grammar, and consistency with Departmental policies. Timely release decisions and ensure finalized decisions are properly uploaded and mailed to the claimants. Responsible for downloading and uploading documents into our Appeals Case Management System (ACMS).
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Benefits:The state offers comprehensive benefits including health, dental, vision, long term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
You will find additional information about the job in the
Duty Statement.

Working Conditions

  • THIS POSITION IS LOCATED IN LOS ANGELES, CA PARTIAL TELEWORK.
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Bilingual (Spanish) preferred, but will accept non bilingual.
Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC431919
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Position #(s):

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Working Title:


ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Classification:


  • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5, $7,114.00 A

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# of Positions:

  • 1
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Work Location:


  • Los Angeles County
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Telework:


  • Hybrid
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Job Type:


  • Permanent, Full Time
  • Department Information
  • Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids, and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence. CDSS employees are our most important resource in serving California's needy and vulnerable children and families.
  • We provide timely, independent and impartial due process hearings and produce timely, legally correct decisions. We maintain the integrity of the state hearing process, provide efficient administration of the state hearing process, communicate with counties, claimants, and others to achieve an efficient and effective state hearing process and identify and influence various issues that arise in the state hearings process that appear inconsistent with existing law or policy.
  • CDSS Culture
  • CDSS' goal is to foster a culture that values diversity, equity, and inclusion within our department, that actively invites the contribution and participation of all people and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
  • Special Requirements

Subject to fingerprinting and criminal record clearance by Department of Justice and Federal Bureau of Investigation.
***Your SOQ must specifically address the following question(s) to be considered for this position:•Describe your experience and role in analyzing a complex program issue. What was the situation/issue, what did you do, and what was the outcome?

  • Describe your experience in dealing with a variety of individuals at all levels in an organization, including your ability to effectively communicate and interact both verbally and in writing.
If you are meeting minimum qualifications with education, you must inc
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