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    Account Manager - Chicago, United States - CBRE

    CBRE
    CBRE Chicago, United States

    3 weeks ago

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    Description
    Account Manager - CBRE Chicago, IL

    Job ID

    164252

    Posted

    23-Apr-2024

    Service line

    GWS Segment

    Role type

    Full-time

    Areas of Interest

    Building Management, Facilities Management

    Location(s)

    Chicago - Illinois - United States of America


    JOB SUMMARY
    Responsible for the relationships of several client accounts.

    Interacts and consults with clients to understand business needs and coordinates the resources needed to service projects, build strategic operational plans, and balances the expectations of clients with the execution of work.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Manages multiple clients simultaneously, while also serving as Subject Matter Expert (SME) for key systems and processes for projects.

    Responsible for the management of sales, and relationships with particular clients.

    Interacts with the client to ensure proper services and enhancements are being carried out.

    Identifies new sales opportunities or opportunities for improvements within existing accounts.

    Manages expectations of client and project team regarding scope of work and responsibilities.

    Consults with sales professionals to define project requirements, investigating various approaches to attain end results.

    Manages and solves conflicts with clients.


    Ensures the timely and successful delivery of our solutions according to client needs and objectives as well as contract specifics.

    Performs other duties as assigned.


    SUPERVISORY RESPONSIBILITIES
    No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.


    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and EXPERIENCE


    Bachelor's degree from four-year college or university with a major or minor in Geography or related field; Requires - 8 years of relevant work experience.

    CERTIFICATES and/or LICENSES

    None.


    COMMUNICATION SKILLS
    Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.


    FINANCIAL KNOWLEDGE
    Ability to calculate intermediate figures such as percentages.


    REASONING ABILITY
    Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

    OTHER SKILLS and ABILITIES

    Advanced proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook.

    Experience working with ESRI ArcMap, Maptitude, MapInfo or other GIS-related technologies a plus.


    SCOPE OF RESPONSIBILITY
    Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Manages very large projects with significant dollar impact/risk, and supervises/monitors other Project Managers' efforts. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

    Equal Employment Opportunity:
    CBRE is an equal opportunity employer that values diversity.

    We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.


    Candidate Accommodations:

    CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success.

    CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).


    NOTE:

    Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

    If you have questions about the requirement(s) for this position, please inform your Recruiter.


    CBRE GWS


    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.

    Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.

    Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.


    CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

    Find out more )

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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