- Monitor business processes to ensure service level agreements are met
- Interact with new and current trading partners to capture and analyze requirements, mapping specifications and project objectives
- Investigate issues related to vendor files
- Respond with appropriate urgency when process variations are discovered
- Communicate with outside agencies, carriers or facilities as research requires to gather information to resolve issues
- Troubleshoot to ensure different file formats load into Zotec system
- Act as an ambassador for Zotec's purpose, initiatives and goals
- Knowledge of HIPAA/EDI X12 v5010 healthcare-related file formats with advanced experience working with 270 and 271 files
- Experience in healthcare business processes, claims and enrollment
- Knowledge of industry standard health data code sets such as ICD-10, CPT/HCPCS, and Revenue Codes
- Conceptual understanding of the .NET framework or experience working in a .NET environment
- Working knowledge of XML
- Proficient with Microsoft Office software including Outlook, Word, Excel, and Access
- Strong analytical, problem solving, organizational and priority management skills
- Strong verbal and written communication skills, both technical and non-technical
- Ability to work independently, be self-motivated and have the willingness and ability to lead small initiatives and projects
- Must be able to multi-task, be flexible and embrace change
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Customer Service Specialist
3 weeks ago
HONK Technologies Remote, United States Full timeHONK is a fast growing technology company disrupting the roadside assistance space. We are a group of out of the box thinkers and doers, driven by an immense passion to challenge the old ways by working together to bring innovative changes that impact the lives of others. We work ...
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Field Service Specialist
4 days ago
INSIGHTEC Remote, United States Full timeField Service Specialist - Ohio (Field Role) · What you will be doing: · Installation/implementation of new systems · Periodic maintenance and system repairs · Providing technical remote support for systems · System troubleshooting and diagnosis of source of failures · Maintenanc ...
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Client Services Specialist
1 week ago
Ascensus Remote, United States Full timeNewport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. ...
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Technical Customer Service Specialist
1 week ago
Conduent Commercial Solutions, LLC Remote US, United States OTHER· Excellent Training, Career Opportunities, a Great Culture, and Great Benefits · Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients with their relational database, SSL, and server needs. · Starting Pay $15.00 Per Hour – Fulltim ...
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Lead Services Specialist 1
3 weeks ago
GE Aerospace Remote, United States Paid WorkJob Description Summary · The Lead Field Support Representative (FSR) for MALS-16 MCAS Miramar San Diego, CA will provide leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of a ...
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Customer Service Training Specialist III
3 days ago
Thermo Fisher Scientific Remote, United States OTHERJob Description · Instructional Designer · Hybrid- Hillsboro, United States · The Position · In this role you are responsible for the learning needs analysis as well as the design, development, implementation, and evaluation of learning solutions for the MSD field service organiz ...
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Insurance Inspection Field Support Specialist
2 weeks ago
Signature Companies Remote, United StatesThis is a remote position. · Signature is looking to add a Customer and Field Support Specialist to our Operations Team. · Signature Companies is a High Value Insurance information provider, dedicated to superior customer service, quality, and time service. Signature Companies ( ...
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FusionTech Flournoy, United StatesWelcome to the number one. With around 750 GEERS specialist stores and 2,500 employees, GEERS is the largest provider in the country in the hearing aid industry and as part of Sonova, based in Switzerland, is part of the world's largest hearing aid network. Our vision is that all ...
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Sapphire Solutions Powers, United StatesThe Social Service of Catholic Women Ratingen is a diverse company with over 90 motivated employees and around 180 volunteers. Our main goal is to provide help and support to those in need, work together to develop perspectives, and strive towards a society based on solidarity wh ...
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Onsite Service Specialist/Field Service Engineer
9 hours ago
GE Renewable Energy Power and Aviation Myrtle Point, United StatesJob Description Summary · The On Site Services Specialist will provide direction and assistance to work group in order to meet assigned objectives. As the OnSite Services Specialist, you will work within defined parameters to make decisions, apply concepts to issues of moderate c ...
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PRN Care Navigator
2 weeks ago
Crossover Health Remote, OR, United StatesAbout Crossover Health · Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare-Primary He ...
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Policy Specialist
1 week ago
Logistics Management Institute Remote, United StatesOverview · LMI is seeking a skilled Policy Specialist at a consultant level to support the United States Postal Service (USPS). The Policy Specialist will be part of an LMI team who will assess, adjudicate, and update/redraft USPS policies to eliminate unnecessary policies and st ...
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Revenue Cycle Specialist Vision
1 week ago
Hero Practice Services Remote, United StatesLocation: Remote · Pay Range: $19/hr - $23/hr · Job Profile: RCM Specialist Vision Ins AR · Overview: · Hero Practice Services is seeking an RCM Specialist for our Revenue Cycle Team for our Vision Line of Business to support our mission to be the leading provider of high-quality ...
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Global Patient Services Supervisor
1 week ago
Shriners Childrens Hospital Remote, United StatesCompany Overview · #LI-Remote · Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that v ...
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Clinical Informatics Specialist Sr
1 week ago
MultiCare Health System Remote, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
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Pre-Registration Specialist
1 week ago
MultiCare Health System Remote, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
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Escalation Specialist
1 week ago
Resident Remote, United StatesTo be considered for this remote opportunity, you must reside and be authorized to work within the United States. You must also have flexibility to work weekends. · Job Title: Escalation Specialist · Reports To: Service Recovery Supervisor · Manages: Resolving Customer Escalation ...
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Pre Registration Specialist
1 week ago
MultiCare Health System Remote, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
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Accounts Receivable Specialist
3 weeks ago
HealthEdge Remote, United StatesOverview: · We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's accounts receivable processes, ensuring accurate and timely invoicing, collectio ...
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Accounts Receivable Specialist
3 weeks ago
HealthEdge Remote, United StatesOverview · Overview:We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's accounts receivable processes, ensuring accurate and timely invoicing, c ...
EDI Payer Services Specialist - Remote, United States - Zotec Partners
3 weeks ago
Description
We're seeking an EDI Payer Services Specialist to join us.
What you'll do:
What you'll bring to Zotec: