Jobs
>
Remote

    Client Services Specialist - Remote, United States - Ascensus

    Ascensus
    Ascensus Remote, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

    JOB SUMMARY:Assists and resolves retirement plan sponsors or client's direct requests and issues by answering incoming calls, making outbound calls and responding to emails all while delivering the ultimate client experience.​ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.1.Responds to internal and external inquiries (via phone and/or email) with clarity, efficiency and timeliness. 2.Escalates issues per departmental protocol.3.Understands complex information with the ability to verbalize confidently.4.Acts as a liaison internally with regard to sponsor or client requests.5.Makes outbound calls to resolve sponsor or client requests if additional research is needed.6.Assists with special projects and supports other employees as needed.7.Trains other employees as needed.8.Regular, reliable and punctual attendance.MANAGEMENTRESPONSIBILITIES (NONE)REQUIRED EDUCATION,EXPERIENCEANDCERTIFICATES,LICENSES,REGISTRATIONS

    • 1-2 years of experience in Customer Service, Accounting or Finance.

    • Proficiency in MS Office, emphasis on Excel and Word.

    ​PREFERRED (BUT NOT REQUIRED)EDUCATION OR SKILLSFOR THIS ROLE ARE

    • Bachelor's degree or an equivalent combination of education and experience.

    • Knowledge of retirement plan administration.

    • Experience with DST platform is a plus.

    • ASPPA certification

    ​COMPETENCIES

    • Written and Verbal Communication Skills

    • Sound Judgement

    • Detail Oriented

    • Problem Solving Skills

    • Client Oriented

    • Team Player

    • Planning and Organizing

    • Resourceful

    • Thoroughness

    • Personable

    • Persistent

    • Team Player

    ​TRAVEL: Up to 5% OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

    Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from or email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.



  • Radiology Partners Remote, United States Full time (30+ hrs/week)/Full time

    practice OVERVIEW · Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the , serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by inn ...


  • ZINC Zillow, Inc. Remote, United States Full time

    About the team · StreetEasy is seeking a Support Services Specialist to join our Support Services team. We are a well-versed bunch that collaborates with all areas of the business. Our focus is to build, strengthen, and expand relationships with real estate professionals using S ...


  • Thermo Fisher Scientific Remote, United States Full time

    Job Description · Inside Service Sales Specialist (AMER)– Job Description How will you make an impact: The Service organization of Thermo Fisher Scientific's Material & Structural Analysis Division has an exciting opportunity to expand the Global Service Sales team by establishin ...


  • Old Glory Bank Remote, United States

    Job Description · Job DescriptionJob Summary · If you're a highly motivated individual who is passionate about customer service, enjoys building relationships, and thrives in a technical environment, we encourage you to apply · As part of our continued growth and commitment to ...


  • HONK Technologies Remote, United States Full time

    HONK is a fast growing technology company disrupting the roadside assistance space. We are a group of out of the box thinkers and doers, driven by an immense passion to challenge the old ways by working together to bring innovative changes that impact the lives of others. We work ...


  • INSIGHTEC Remote, United States Full time

    Field Service Specialist - Ohio (Field Role) · What you will be doing: · Installation/implementation of new systems · Periodic maintenance and system repairs · Providing technical remote support for systems · System troubleshooting and diagnosis of source of failures · Maintenanc ...


  • Wyndham Hotels & Resorts Remote, United States

    Wyndham Hotels & Resorts is now seeking a Specialist, Financial Services to join our team. · Why Wyndham? · By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise comp ...


  • Conduent Commercial Solutions, LLC Remote US, United States OTHER

    · Excellent Training, Career Opportunities, a Great Culture, and Great Benefits · Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients with their relational database, SSL, and server needs. · Starting Pay $15.00 Per Hour – Fulltim ...


  • GE Aerospace Remote, United States Paid Work

    Job Description Summary · The Lead Field Support Representative (FSR) for MALS-16 MCAS Miramar San Diego, CA will provide leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of a ...


  • Thermo Fisher Scientific Remote, United States OTHER

    Job Description · Instructional Designer · Hybrid- Hillsboro, United States · The Position · In this role you are responsible for the learning needs analysis as well as the design, development, implementation, and evaluation of learning solutions for the MSD field service organiz ...


  • FusionTech Flournoy, United States

    Welcome to the number one. With around 750 GEERS specialist stores and 2,500 employees, GEERS is the largest provider in the country in the hearing aid industry and as part of Sonova, based in Switzerland, is part of the world's largest hearing aid network. Our vision is that all ...


  • GE Renewable Energy Power and Aviation Myrtle Point, United States

    Job Description Summary · The On Site Services Specialist will provide direction and assistance to work group in order to meet assigned objectives. As the OnSite Services Specialist, you will work within defined parameters to make decisions, apply concepts to issues of moderate c ...


  • Sapphire Solutions Powers, United States

    The Social Service of Catholic Women Ratingen is a diverse company with over 90 motivated employees and around 180 volunteers. Our main goal is to provide help and support to those in need, work together to develop perspectives, and strive towards a society based on solidarity wh ...


  • Security Cleared Jobs Remote, United States

    Job Description Summary · As part of the Field Services team, you will be required to perform services and maintenance activities on customers' site/property. These activities contribute to maintain, repair, and refurbish sold or existing products. You will be responsible of all ...


  • ActioNet Remote, United States

    Description · ActioNet has an immediate opportunity for aServiceNow Application Solution Architect SPM. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. · As the Administrat ...


  • Security Cleared Jobs Remote, United States

    Job Description Summary · In this role, you will be responsible for supporting all aspects of the implementation of multiple large scale transition efforts. As the Regional specialist, you will be responsible for supporting the large regional customer-centric team in the delivery ...

  • Ascension

    Manager, Sourcing

    1 week ago


    Ascension Remote, United States Full time

    Details · Department: Office Operations · Schedule: Full Time, 8 hour day shift, Monday-Friday · Location: Remote · To ensure cohesion and collaboration in the workplace, Resource Group associates filling remote roles are expected to be available for meetings and other work rela ...


  • Inizio Engage XD Remote, United States Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses. · The Medical Information Specialist III is a frontline specialist responsible for engaging customers, /healthcare professionals ...


  • Revel IT Remote, United States Contingent

    To Apply for this Job Click Here · Our Memphis, Tennessee client has a remote contract-to-hire opportunity for a Sr. IT Software Development Specialist who will develop, maintain, test and debug software to meet generally defined requirements in a Windows client/server environmen ...

  • SHL

    Marketing Specialist

    14 hours ago


    SHL Remote, United States Full time

    Job Description Say yes to a better tomorrow · SHL, People Science. People Answers. · Are you looking to develop your marketing career and capabilities in the HCM SaaS space in a global marketing team? SHL is hiring for a Marketing Specialist to join their team You will be ac ...