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    DIRECT-HIRE Office Manager - Greenville, United States - Contemporary Staffing Solutions

    Contemporary Staffing Solutions
    Contemporary Staffing Solutions Greenville, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking an experienced Office Manager to oversee the daily operations of our dynamic plastic surgery practice. The ideal candidate will have a background in plastic surgery, dermatology, healthcare, or a related field, with a proven track record of successful management and exceptional customer service. This role requires versatility, as the Office Manager will be responsible for a variety of tasks, including managing a team of approximately seven individuals, ensuring quality patient care, maintaining provider schedules, and actively promoting business growth.

    Responsibilities:

    1. Team Management:
      • Supervise and lead a team of approximately seven staff members, including receptionists and support staff.
      • Provide guidance, support, and mentorship to ensure efficient workflow and high employee morale.
      • Conduct regular employee performance assessments and reviews.
    2. Patient Care and Customer Service:
      • Ensure the delivery of exceptional patient care and customer service at all times.
      • Address patient complaints and concerns promptly and professionally, striving for resolution and satisfaction.
    3. Administrative Duties:
      • Develop and maintain office policies and procedures, regularly updating and implementing new protocols as needed.
      • Oversee patient enrollment processes and maintain patient interest through effective communication and engagement strategies.
      • Monitor and ensure timely payment of patient fees, coordinating with billing and finance departments as necessary.
    4. Operational Support:
      • Manage provider schedules, optimizing appointment availability and efficiency.
      • Assist with various operational tasks, including reception duties, cleaning, scheduling, and inventory management.
      • Order additional supplies to accommodate increased patient volume resulting from marketing campaigns.
    5. Business Development:
      • Collaborate with the marketing manager to develop and implement strategies for attracting new clients and promoting business growth.
      • Identify opportunities to enhance profitability and efficiency, including assessing profit margins and implementing cost-saving measures.
    6. Training and Development:
      • Facilitate the training and onboarding of new employees, ensuring a smooth transition and comprehensive understanding of job roles and responsibilities.

    Qualifications:

    • Previous experience in a managerial role, preferably within a plastic surgery practice, medispa, dermatology clinic, or healthcare setting.
    • Strong leadership skills with the ability to effectively manage and motivate a diverse team.
    • Excellent interpersonal and communication skills, with a focus on providing exceptional customer service.
    • Proven ability to multitask and prioritize responsibilities in a fast-paced environment.
    • Detail-oriented with a commitment to maintaining high standards of quality and professionalism.
    • Proficiency in office management software and familiarity with scheduling and billing systems.
    • Bachelor's degree in healthcare administration, business management, or a related field preferred.
    Company DescriptionContemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out

    Company Description

    Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out
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