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    Receptionist - Central Management Office - Dallas, United States - Uplift Education

    Uplift Education
    Uplift Education Dallas, United States

    3 weeks ago

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    Description
    Position Type:
    Central Management Office (CMO)/Administrative Assistant - CMO

    Date Posted:
    5/3/2024

    Location:
    Central Management Office Dallas Mission Statement:
    Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world.

    Equity Vision Statement:
    Uplift Education proactively engages scholars, families, and staff members to thrive as their authentic selves and partner in the journey required to identify, address, and correct existing and potential inequities.

    Primary Purpose:
    As part of the office management team in Operations at Uplift Education's Central Management Office (CMO), the receptionist role is a key part of the employee and guest experience to our Central/District offices. The Receptionist serves as first point of contact for visitors and callers to Uplift by greeting, welcoming, and directing them appropriately. This position also notifies network staff of visitor arrival, answers telephone, maintains office equipment and supplies and supports staff as a key member of a team that prides itself on providing world class customer support to our network staff, our schools and our families.

    Duties/Responsibilities:
    • Covers the front desk responsibilities and answer phones during work hours, and with approval ensures constant coverage during breaks and meetings
    • Answers incoming telephone calls, determines purpose of calls and forwards calls to appropriate person or department; retrieves voice mails and forwards as appropriate; takes and delivers accurate and complete messages; provides callers with accurate address, directions and other information
    • Greets all visitors courteously, determines their needs, and announces visitors to appropriate person or department
    • Receives and sorts incoming mail, distributing to appropriate locations daily
    • Sorts and weighs outgoing mail, adds postage, creates address and/or shipping labels, and distributes to appropriate facility (post office, FedEx, etc.) daily
    • Receives and signs for deliveries, and ensures delivery to addressee
    • Books couriers and delivery serves as requested
    • Serves as key operator for copy machines, fax machines, and other office equipment provided by the CMO for use by employees
    • Maintains the employee break rooms daily, including ordering supplies, running and emptying dishwasher, requests service and/or repairs to equipment when needed
    • Maintains calendar and supplies for conference rooms for Uplift and partnership requests
    • Provides translation assistance for written documentation and on occasion verbal interpretation as needed
    • Serves as back-up support to the CMO Office Manager for space management & building use/access needs
    • Provides general and administrative support as requested
    • Performs other duties as assigned
    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education Requirements: High school diploma required, relevant degree or certification preferred

    Experience Requirements: Minimum 8-12 months of successful work experience as receptionist, office clerk, or other clerical position

    Required Skills/Abilities:
    • Bilingual Skills: Bilingual in Spanish is required; ability to speak and understand English and Spanish;
    • Communication Skills:
      • Ability to read, analyze and apply common sense understanding, and to carry out instructions in English in written and oral forms;
      • Ability to communicate effectively with all levels of staff, students, and parents; ability to present information clearly in one-on-one and small group situations with visitors and other employees.
    • Task Management Skills:
      • Demonstrated ability to manage multiple priorities simultaneously and complete assignments with minimum direction and supervision
      • Demonstrated organizational, prioritization, communication, customer service, supervision, and interpersonal skills required to achieve the goals of the position
      • Demonstrated proficiency and experience in word processing, databases, spreadsheets, and graphic applications
      • Demonstrated ability to interact effectively with all levels of district personnel
    • Technology: To perform this job successfully, an individual should be proficient in Microsoft Office applications (Excel, PowerPoint, Word, and Outlook). Ability to use and maintain basic office equipment, providing assistance when requested.
    Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this position, the employee is regularly required to sit and use the wrists, hands and/or fingers. The employee is occasionally required to stand; walk; climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work at a desk and computer screen for extended periods of time.

    Work Environment: The work environment is representative of those an employee encounters while performing the essential functions of this job. Work in a traditional climate-controlled environment. The environment requires close proximity to other employees, frequent interruptions, extended periods of time sitting, viewing a computer screen, and noise levels from low to high. May occasionally be required to lift and/or move up to 20 pounds. There may be activity from other employees and students of a distracting nature.

    Starting Salary: $18/hr

    Application Procedure:
    Apply online
    All your information will be kept confidential according to EEO guidelines.
    Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.
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