Office Manager - Fort Worth, United States - Kathleen Alexander - State Farm Agent
Description
ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Kathleen Alexander - State Farm Agent, you equip our agency to continually achieve its goals.
By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Ensure the office is wellmaintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Excellent communication skills written, verbal, and listening
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problemsolving
- Able to work in and manage a team environment
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
BENEFITS:
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
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