- College graduate preferred and/or at least 2 years' prior management experience
- Prior medical and/or cosmetic front office experience strongly preferred
- Understanding of medical insurance, co-pays, deductibles, etc.
- Understanding of regulations and standards pertaining to quality assurance and patient confidentiality
- Superior organizational, interpersonal and communications skills
- Trustworthy
- Decisive leadership with above-average judgment
- Ability to build an effective and efficient working team
- Dedication to accuracy, timeliness, and positive patient relations
- Understands importance of customer service and proper telephone etiquette
- Ability to effectively present information and respond to questions from patients
- Present a highly professional image in accordance to company dress code standards.
- Proficiency in computer skills; Word, Excel, practice management software, point-of-sale software, etc.
- Knowledge of organization policies, procedures, systems, and objectives
- Ability to delegate authority, responsibility to other staff personnel as deemed necessary to perform their assigned duties
- Ability to handle information in a confidential manner
- Effectively communicate with admin team regarding location concerns
- Ability to manage multiple projects simultaneously
- Empathetic with patient's needs and concerns
- Ability to counsel or discipline personnel as needed
- Skill in developing and maintaining effective relationships with physician and administrative staff, patients, and the public.
- Supervise staff members assigned to appointment scheduling, reception, telephone, insurance processing, and be able to work in any of these roles.
- Organize front and back office staffing schedules. Manage employee call-ins and time off requests, arranging appropriate coverage as needed. Oversee hourly employee timecards
- Conduct ongoing employee evaluations
- Provide leadership, guidance, and organizational expertise to all staff members
- Effectively communicate departmental goals, policies, and training to staff
- Establish a high-performing team of staff that is efficient, knowledgeable, service-oriented, and share responsibility for attaining the goals of the practice
- Supervise hourly personnel to ensure compliance with company policies and provide counseling sessions if needed
- Encourage a positive, engaging work environment
- Ensure provider schedules are maintained in an efficient manner, consulting with the physicians as needed to determine preferences and needs
- Monitor patient contact with staff ensuring contact is cordial and professional.
- Ensure patients are efficiently checked in/out upon arrival/departure
- Review and distribute patient satisfaction surveys to providers & staff.
- Invoice missed appointment fees
- Supervise all duties listed on front desk and back office task lists
- Address scheduling errors
- Ensure regular and accurate information is collected by front office
- Handle RCM tasks assigned to location in a timely manner
- Ensure appropriate organization of patient files and accountability for file locations
- Ensure office environment is clean, efficient, and consistent with company standards
- Safeguard patient information in accordance with practice policies and HIPAA standards
- Conduct monthly staff meetings
- Supervise & coordinate any location laser maintenance
- Order office supplies
- Oversee maintenance requests
- Oversee patient collections through point of sale and PM system
- Reconcile end of day reports & prepare weekly bank deposits
- Enter missed medical charges; coordinate with admin to issue refunds as appropriate
- Supervise medical balance payment collections
- Communicate sales goals
- Ensure invoices are sent to accounting in a timely manner
- Oversee location inventory par levels
- Receive incoming inventory transfers and vendor purchase orders timely
- Supervise product expirations to optimize product turnover rates
- Oversee month-end inventory and recounts.
- Ensure customer service standards are met
- Promote the practice goal to achieve 100% net promoter score
- Help resolve any concerns from internal and external patient reviews.
-
Assistant Office Manager
2 weeks ago
Linda Horton - State Farm Agent Dallas, United States Full time**ROLE DESCRIPTION**: · As Assistant Office Manager - State Farm Agent Team Member with Linda Horton - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the exec ...
-
Office Manager
1 week ago
Porter Legal Group, PLLC Richardson, United StatesPorter Legal Group employs professionals who deliver solutions for complex cases. We dedicate the time and diligence necessary for excellent results. At Porter Legal Group a client will never be just another file. The combination of our experienced professionals, legal knowledge ...
-
Office Manager
2 weeks ago
Kathleen Alexander - State Farm Agent Fort Worth, United States Full time**ROLE DESCRIPTION**: · As Office Manager - State Farm Agent Team Member with Kathleen Alexander - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the executio ...
-
Office Manager
4 weeks ago
Career Group Dallas, United StatesThis Investment Management firm is seeking an organized and efficient Facilities Office Manager to join their Dallas team The person in this role will be responsible for streamlining daily office operations such as keeping office stocked, management of corporate expense accounts, ...
-
Office Manager
4 weeks ago
Spot On Talent Dallas, United StatesDo you love to be at the hub of all activities to help an office flow? Private Equity firm in uptown Dallas is seeking an Office Manager with a high degree of professionalism and exceptional administrative and organizational skills. You will be the face to the client ensuring a s ...
-
Office Manager
5 days ago
School Excess Inc Dallas, United StatesWho we are · At School Excess, we are not just in the business of refurbishing school furniture; we're passionate about creating environments that inspire and empower schools and businesses to thrive. With a commitment to sustainability and quality craftsmanship, we take pride in ...
-
Office Manager
1 week ago
RHAME & PERNA PLLC Dallas, United StatesThis is an exciting opportunity for a highly organized, self-motivated individual who thrives in a fast-paced environment. The Office Manager plays a crucial role in supporting our firm and ensuring the smooth operation of our office. We offer competitive compensation and benefit ...
-
Office Manager
6 days ago
Compass Datacenters Dallas, United StatesEmbark on a thrilling journey by joining our Rocketship at Compass Datacenter, where we are on a mission to enhance lives by providing the world's technology leaders with a secure haven to plug-in and thrive as they expand. From customizable, move-in ready data centers for edge d ...
-
Office Manager
3 weeks ago
Us Oncology Network-wide Career Opportunities Dallas, United StatesOverview The US Oncology Network is looking for an Office Manager to join our team at Texas Oncology. This full-time position will support our Dallas Presbyterian clinic. · As a part of TheUS Oncology Network , Texas Oncology delivers high-quality, evidence-based care to patient ...
-
Office Manager
1 week ago
Carlos Luevano - State Farm Agent Dallas, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversation ...
-
office manager
3 weeks ago
John Jinuntuya - State Farm Agent Dallas, TX, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversation ...
-
Office Manager
2 weeks ago
Gensler Dallas, United StatesYour Role · This individual is someone who inspires and implements great experiences for our team members and clients every day by ensuring high quality office services programs, operations and support. For success in the role, this individual is someone who recognizes, as a pro ...
-
Office Manager
3 weeks ago
Dallas Independent School District Dallas, United States· Job Description Perform secretarial functions for the Principal including generation of communications for Principal's approval and signature. · Coordinate and maintain Principal and school-wide calendars. · Coordinate district-level information for the principal to include, b ...
-
Office Manager
2 weeks ago
Oldcastle BuildingEnvelope Dallas, United States Full timeThe Assistant Service Center Manager is responsible to assist with the managing of the daily activities of the Distribution Center involving transportation, warehousing and related services to achieve customer service, satisfaction and cost objectives. · A key aspect of this rol ...
-
Office Manager
3 weeks ago
Claudia Salas - State Farm Agent Dallas, United StatesPosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Claudia Salas - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent ...
-
Office Manager
2 weeks ago
Alpa Auto Insurance Agencies Llc Dallas, TX, United States Part timeHourly PLUS Uncapped Commission - Paid Weekly · We offer Benefits (Medical, Dental, Vision, Life), PTO & Paid Holidays, Career Pathing, Paid Training & Licensing, and SO MUCH MORE · Office Manager · ALPA Auto Insurance is looking for an energetic, success driven Office Manager t ...
-
Office Manager
3 weeks ago
Linda Horton - State Farm Agent Dallas, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Office Manager
1 week ago
AMS Solutions Inc Dallas, United StatesJob Description · Job DescriptionSalary: · Office Manager Job Description: · AMS Solutions, Inc. is a full-service revenue management company for health care practices. For over 30 years, we have been focused on being a superior medical billing solution for the health care indu ...
-
Office Manager
2 weeks ago
Amabilia Esparza - State Farm Agent Dallas, United StatesPosition Overview · State Farm Insurance Agent located in Dallas, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Amabilia Esparza - State Farm Agent, you will build and develop customer relationships within the communit ...
-
Office Manager
5 days ago
School Excess Incorporated Dallas, United StatesJob Description · Job DescriptionWho we areAt School Excess, we are not just in the business of refurbishing school furniture; we're · passionate about creating environments that inspire and empower schools and · businesses to thrive. With a commitment to sustainability and quali ...
Office Manager - Dallas, United States - Westlake Dermatology
Description
Westlake Dermatology is looking for an Office Manager for our Dallas location. This position oversees the day-to-day operational functions for the satellite location, ensuring practice policies, procedures, and plans are executed in a smooth and expeditious manner. Key responsibilities include office administrative duties, patient communications and customer service, insurance administration, financial and personnel management, and training.
EDUCATION AND EXPERIENCE:
Compensation:Competitive pay, medical benefits, company perks, and 401K options for full-time employees
Westlake Dermatology is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.