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    General Manager - Washington, United States - Hyatt Hotels Corp.

    Hyatt Hotels Corp.
    Hyatt Hotels Corp. Washington, United States

    1 week ago

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    Description

    Be THE leader of an elite luxury service team at Blue Duck Tavern here at Park Hyatt Washington Join us for this incredible opportunity leading our hotel's Michelin acclaimed Restaurant, Blue Duck Tavern, our Blue Duck Lounge, and our In-Room Dining operation.

    Our 220-room hotel is located in the West End neighborhood, just a few blocks away from the iconic Georgetown waterfront.

    Join us and be part of a company that earned the 3rd spot on Fortune's 2023 Most Admired Companies list


    We are looking for a passionate General Manager leader who cares about making a difference and running a well-functioning department, by leading dedicated colleagues to care for our guests through caring and authentic service.

    At Park Hyatt Washington, we strive to improve our operation through experimentation and empathy.

    This leader will live our values and develop the team as we look to reach even higher levels of success.

    The General Manager will oversee the entire experience, bringing new and creative ideas to retain and attract business, and lead a team of approximately 50 colleagues.

    They will work closely with the culinary team to deliver memorable experiences for our guests and patrons.


    Other responsibilities include:

    • Short- and long-term planning for the department areas of focus, including financial success, and customer and colleague satisfaction
    • Implement and maintain F&B sales and marketing programs
    • Maintain extensive wine program
    • Hire, train, empower, and develop colleagues and managers
    • Review performance and support career objectives of colleagues and managers
    • Oversee payroll, scheduling, productivity, reporting, forecasts, inventory, and budget
    • Maintain cost control of beverage program and labor cost and productivity
    • Address questions as appropriate to maintain a high level of customer satisfaction and quality
    • Implement procedures to increase guest and colleague satisfaction
    • Exercise quality control for both food and beverage
    • Ensure full compliance with Department of Health regulations, local State regulations and Hyatt standards
    • Establish, maintain, and develop processes and procedures to grow outlets performance
    • Floor presence is a requirement during service

    We offer excellent benefits:

    • Medical, Dental and Vision Insurance after only 30 days
    • Free room nights, Discounted and Friends & Family Room Rates
    • Discounted F&B when staying at Hyatt Hotels
    • 401(k) Retirement Matching Plan (up to 4%)
    • Paid Time Off including new child leave
    • Highly competitive salaries and incentives
    • Tuition Reimbursement
    • Training programs
    • Complimentary Employee Meals
    • Employee Stock Purchase Plan
    • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
    • Sommelier Level 2 certification preferred
    • Previous Michelin experience preferred
    • Previous luxury fine dining experience required
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