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    Director of Sales - New York, United States - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts New York, United States

    2 weeks ago

    Default job background
    Full time
    Description

    About Four Seasons:

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location:

    A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on "Billionaires' Row" at the city's most prestigious address between Park Avenue and Madison Avenue, you're just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan's exhilarating whirlwind.

    Four Seasons Hotel New York is seeking an experienced Director of Sales with a passion for excellence and great enthusiasm in providing exceptional service standards.

    The Director of Sales provides leadership to the sales team in order to position the property as the premier deluxe hotel/resort in the location. The Director ensures that sales and catering activities and bookings are focused to yield maximum revenue per room occupied.

    We are looking for individuals who are proactive and who have a proven track record in sales. The applicant is expected to demonstrate the ability to represent Four Seasons on sales calls as well as participate in travel fairs and exhibitions. Strong management skills would also be a requirement for this role.

    What you will do

  • Recruit, select and familiarize sales and events department personnel with the Hotel, their functions and Four Seasons standards.
  • Train and guide sales and event department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc.
  • Conduct performance evaluations and follow up with sales and events personnel for development and coaching opportunities.
  • Perform all supervisory functions to effectively and efficiently manage the personnel assigned, including but not limited to labor and payroll, compliance training, safety instruction and guidance on expense and travel management
  • Direct sales activities of the Hotel to achieve budgeted and assigned goals.
  • Monitor and identify current and future business trends to insure profitable sales in periods of low and high demand.
  • Assist in the development of the annual marketingplan.
  • Ensure project and business plans are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales andprofitability.
  • Supervise the installation of sales and marketing procedures and ensure the hotel is in compliance with all company Minimum Operating Standards.
  • The ability to manage all sellers to achieve targets in all segments (Rooms, F&B, Banquet Spend), ensuring that patterns, optimal mix and seasonal need periods are considered.
  • The ability to coach sellers in all disciplines to negotiate and confirm sales.
  • Assist the Director of Marketing in establishing and directing the development of annual sales goals; ensures goals and incentive programs are fully understood and implemented for maximum achievement.
  • Effectively communicate Conference Services and Catering planning details to internal stakeholders to coordinate seamless delivery of meeting and event experiences.
  • Assist in the preparation of the budget and ensure the department operates within cost constraints, i.e. direct selling costs, etc.
  • Assume responsibility for the Marketing Department in the absence of the Director of Marketing.

    • What you bring

  • Applicants are required to have three to five years previous employment in a Group Sales related position. Luxury hotel Sales preferred.
  • Sales or Hospitality Education is preferable, however, not essential if applicants have previous relevant work experience.
  • Regular travel is required with this position.
  • Prior New York experience is preferred.

    • What we offer:

  • Salary Range: $145K - $160K
  • Medical, Dental and Life Insurance
  • 401k with company match
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts Worldwide
  • And so much more....

    • Schedule & Hours:

  • This is a full-time position.
  • A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.

    • Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

    Learn more about what it is like to work at Four Seasons New York:

    US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

    ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
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