- Transfers phone calls to appropriate campus
- Provides information about campuses
- Provides a professional company image through phone interaction
- Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
- Organizes workflow to meet departmental goals
- Meets all quality standards
- Regular and reliable attendance
- High School Diploma or GED
- Basic PC skills with capability to learn customer service applications
- Persuasive communication skills
- Typing 20-25 wpm
- Previous call center / customer service experience preferred
- Record of achievement illustrating strong goal orientation
- Display of highest levels of integrity and intelligence
- Ability to multi-task and to succeed within strict deadlines
- Strong detail orientation and capability to be highly organized
- Proven ability to interact effectively with prospective students
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Csr- Call Center Representative
3 days ago
E-ZPass MD/TransCore Middle River, United StatesUnder the direction of a Customer Service Supervisor, the Call Center CSR is the primary customer interface for the EZPass MD and Pay-By-Plate MD program in accordance with TransCore and MDTA standards of performance. · - Provide exceptional customer service and handling of all c ...
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Call Center Representative
5 days ago
Kennedy Services Nottingham, United StatesIn this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organiza ...
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Mary Kraft HR Middle River, United StatesJob Description · Job DescriptionJob Title: Customer Service Representative · Summary: Under the direction of the Customer Service Supervisor(s), CSRs are the primary customer contact responsible for all telephone inquiries. CSRs open and manage customer accounts, processes payme ...
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Call Center Representatives
20 hours ago
Swift Staffing Baltimore, United StatesAbout the job Call Center Representatives (Hunt Valley) · Call Center Representatives needed for our education financial services client in Hunt Valley, MD. The Call Center Representatives will be handling phone inquires for college programs throughout the United States. The non ...
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Call Center Representative
21 hours ago
Mercy Health Services Baltimore, United StatesThe Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initi Call Center, Representative, ...
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Call Center Representative
23 hours ago
Mercy Medical Center - Baltimore, MD Baltimore, United StatesSummary · Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. · The Practice Communication Coordinator is primarily res ...
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Call Center Representative
1 day ago
TEKsystems Baltimore, United States ContractAttention Top Aviation Manufacturer looking in need of customer Service Professionals Baltimore MD · Long Term Contract-To-Hire · This role offers individuals the ability to work alongside one of the world's top aircraft Manufacturers. This is a great opportunity to join an organ ...
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Call Center Representative
20 hours ago
Mercy Medical Center Baltimore, United StatesOverview: · Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. · The Practice Communication Coordinator is primarily ...
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Call Center Representative
21 hours ago
Advantia Health Bel Air, United StatesSusquehanna Obstetrics, Gynecology and Nurse Midwifery is seeking a full-time Call Center Representative for our Bel Air location. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an ...
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Call Center Representative
23 hours ago
Ultimate Staffing Services Columbia, United StatesOur client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Columbia, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exceptional custome Call Center, Representative, ...
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Call Center Representative
9 hours ago
Sparks Personnel Services, Inc. Columbia, United StatesRepresents the Bank to clients in a courteous, professional manner, and provides prompt, efficient, and accurate service by phone, mail, and/or e-mail/secure message. Answers questions and solves routine problems for clients concerning all services p Call Center, Representative, ...
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Call Center Representative
2 weeks ago
AbsoluteCare Baltimore, United StatesThe Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilitating communication or visits in the office, coordination of patient schedules, as ...
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Call Center Representative
23 hours ago
Peak Custom Remodeling Owings Mills, United StatesWe are looking for 1-2 highly experienced inside sales representatives that will be the liaison between our company and its current and potential customers. · The job would be part time/full time approximately 35-40 hours per week and pays a combination of hourly, commissions, an ...
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Call Center Representative
23 hours ago
Ultimate Staffing Services Columbia,MD, United StatesOur client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Columbia, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exceptional customer service, and assisting custo ...
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Call Center Representative
1 day ago
Mercy Bel Air, United StatesSummary · The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initial point of contact ...
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Call Center Representative
6 days ago
Ultimate Staffing Services Hunt Valley, United StatesJob Description · Job DescriptionAs a Call Center Representative, you will be the first point of contact for customers seeking assistance or information. Your primary responsibilities will include: · Handling inbound and outbound customer calls in a professional and courteous man ...
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Call Center Representative
22 hours ago
Ultimate Staffing Services Elkridge, United StatesJob Description · Job DescriptionOur client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Elkridge, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exceptional cust ...
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Call Center Representative
6 days ago
Peak Custom Remodeling Owings Mills, United StatesJob Description · Job DescriptionWe are looking for 1-2 highly experienced inside sales representatives that will be the liaison between our company and its current and potential customers. · The job would be part time/full time approximately 35-40 hours per week and pays a combi ...
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Supervising Case Manager
2 days ago
Service Coordination, Inc. Perry Hall, United States**Position Title**:Supervising Service Coordinator · **Employment Status**:Full-time · **Reports to**:Program Manager · **Agency Division**:CCS · **FLSA Status**:Exempt · **SCI Summary**:SCI supports people with disabilities, behavioral challenges, medically complex needs, transi ...
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Member Service Representative Call Center
20 hours ago
APG Federal Credit Union Edgewood, United States** Member Service Representative Call Center** · **Job Category****:** Branch Operations **Requisition Number****:** MEMBE001702 Showing 1 location **Job Details** · **Description** · APGFCU Your Community Credit Union For over 80 years, APGFCU has shared our financial experie ...
Call Center Representative - Nottingham, United States - Education Affiliates
Description
Job DescriptionRepresents and provides information about the EA schools to prospective students via the telephone.
Essential Duties and Responsibilities:
Skills/Competencies/Qualifications: