- Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
- Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
- Ability to multi-task in a fast-paced environment
- Basic to Intermediate computer software skills (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to empathize
- Exhibit professionalism during all interactions with internal and external stakeholders
- Must complete full three weeks of training with no absences
- 1 year of customer service experience (call center, retail, restaurant, etc.)
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- Connect on Facebook
- Connect on Twitter
- Connect on Google+
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Csr- Call Center Representative
3 weeks ago
E-ZPass MD/TransCore Middle River, United StatesUnder the direction of a Customer Service Supervisor, the Call Center CSR is the primary customer interface for the EZPass MD and Pay-By-Plate MD program in accordance with TransCore and MDTA standards of performance. · - Provide exceptional customer service and handling of all c ...
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Call Center Representative
3 weeks ago
Conserve Development Baltimore, United StatesWe are seeking a customer-oriented Call Center Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service and resolving issues to ensure customer satisfaction. As a Call Center Representative, you will serve as the ma ...
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Call Center Representative
1 week ago
Friedman, Framme & Thrush Baltimore, United States**About us** · Friedman Framme & Thrush is a firm that brings innovation to the legal industry. Our call center reps once training is complete, work fully remote assisting our clients in seven different states up and down the northeastern region of the United States. · Our work e ...
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Call Center Representative
1 week ago
Advantia Health Bel Air, United StatesSusquehanna Obstetrics, Gynecology and Nurse Midwifery is seeking a full-time Call Center Representative for our Bel Air location. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an ...
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Call Center Representative
2 weeks ago
The Heart Center of Northern Anne Arundel County Glen Burnie, United StatesJob Overview: · We are seeking a highly motivated and patient-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our patients. This is a fast-pace ...
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Call Center Representative
1 week ago
Maryland Primary Care Physicians Queenstown, United States**Call Center Representative** · Family Practice office in Queenstown, MD has an opening for a Full Time Call Center Representative. Must have experience working in a fast-paced medical environment. Must have exceptional customer service skills, excellent communication skills to ...
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Contact Center Representative
2 weeks ago
FREEDOM FEDERAL CREDIT UNION Bel Air, United StatesThe Freedom Federal Credit Union Difference_ · - Freedom Federal Credit Union believes that a great member experience begins with a great employee experience. We value our employees not just for their talent, but also for the difference they make to our members and the Baltimore ...
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Call Center Representative
3 weeks ago
Education Affiliates Nottingham, United StatesJob Description · Represents and provides information about the EA schools to prospective students via the telephone. · Essential Duties and Responsibilities:Transfers phone calls to appropriate campus · Provides information about campuses · Provides a professional company im ...
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Call Center Representative
1 week ago
Brightkey, Inc Annapolis Junction, United States**BrightKey **is currently looking to grow their customer service team at their Annapolis Junction, MD location (near Columbia/Jessup MD). We are looking for Call Center Professionals with at least one year or experience in professional customer service, preferably in a call cent ...
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Call Center Sales Representative
2 weeks ago
DoubleClick Media Group Glen Burnie, United StatesDoubleClick Media Group is a leading voice search, digital media, content creation, and web design company who is looking for talented Call Center Sales Representatives. · In this role, you will be making contact with business owners who are lacking the digital components that ma ...
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Member Service Representative Call Center
6 days ago
Aberdeen Proving Ground Federal CU Edgewood, United StatesAPGFCU - Your Community Credit Union For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a ...
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Maryland Primary Care Physicians Annapolis, United States**Call Center Representative** · Large Family Practice office in Annapolis, MD has an opening for a Full-Time Call Center Representative. Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skill ...
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Customer Service Call Center Representative
3 days ago
Brightkey, Inc Annapolis Junction, United States**BrightKey **is currently looking to grow their customer service team at their Annapolis Junction, MD location (near Columbia/Jessup MD). We are looking for Call Center Professionals with at least one year or experience in professional customer service, preferably in a call cent ...
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Mary Kraft HR Middle River, United StatesJob Description · Job DescriptionJob Title: Customer Service Representative · Summary: Under the direction of the Customer Service Supervisor(s), CSRs are the primary customer contact responsible for all telephone inquiries. CSRs open and manage customer accounts, processes payme ...
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Call Center Representative
3 weeks ago
Mercy Health Services Baltimore, United StatesThe Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initi Call Center, Representative, ...
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Call Center Representatives
3 weeks ago
Swift Staffing Baltimore, United StatesAbout the job Call Center Representatives (Hunt Valley) · Call Center Representatives needed for our education financial services client in Hunt Valley, MD. The Call Center Representatives will be handling phone inquires for college programs throughout the United States. The non ...
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Call Center Representative
1 week ago
Mercy Medical Center - Baltimore, MD Baltimore, United StatesSummary · Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. · The Practice Communication Coordinator is primarily res ...
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Call Center Representative
1 week ago
Mercy Medical Center - Baltimore, MD Baltimore, United StatesSummary · The Practice Communication Coordinator supporting Mercy's Cardiology team is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner. The Coordinator will be the initial point of contact ...
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Call Center Representative
1 week ago
TEKsystems Baltimore, United States ContractAttention Top Aviation Manufacturer looking in need of customer Service Professionals Baltimore MD · Long Term Contract-To-Hire · This role offers individuals the ability to work alongside one of the world's top aircraft Manufacturers. This is a great opportunity to join an organ ...
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Call Center Representative
4 days ago
Mercy Medical Center Baltimore, Maryland, United States PermanentOverview: · Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. · The Practice Communication Coordinator is primarily r ...
Call Center Representative - Nottingham, United States - Kennedy Services
Description
In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization
RESPONSIBILITIES:
SKILLS:
Parker Medica
Project Manager
Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.