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    Call Center Representative - Nottingham, United States - Kennedy Services

    Kennedy Services
    Kennedy Services Nottingham, United States

    3 weeks ago

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    Description

    In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization

    RESPONSIBILITIES:

    • Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
    • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
    Job Requirements

    SKILLS:
    • Ability to multi-task in a fast-paced environment
    • Basic to Intermediate computer software skills (Word, Excel, Outlook)
    • Excellent verbal and written communication skills
    • Ability to empathize
    • Exhibit professionalism during all interactions with internal and external stakeholders
    • Must complete full three weeks of training with no absences
    EXPERIENCE:
    • 1 year of customer service experience (call center, retail, restaurant, etc.)
    Meet Your Recruiter

    Parker Medica
    Project Manager


    Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.
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