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Manager Station Training - San Francisco, United States - McGee Air Services Inc
Description
McGee Air Services is looking for a detail-oriented Station Training Manager to lead our best-in-class training team for our San Francisco - Bay Area Stations.
The Hiring Target for this role is $87,500 - $97,500
The Manager Station Training (Bay Area) will be responsible for ensuring the education and preparation of our staff in baggage handling procedures.
Key Responsibilities
Monitor and evaluate training programs effectiveness with an eye toward continuous improvement
Assess employees' skills, and performance, creating improvement plans as necessary
Develop and deploy training BDP's, including trainer certifications, records management in the LMS, tracking, and training guidelines required by industry partners
Lead and mentor a team of trainers and coaches ensuring consistency with training content and experience for both classroom and on-the-job training
Ensure training is compliant with company policies and all regulations of federal, state, and local airport authorities
Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values
Collaborate with station leadership on special projects
Develop station-specific training as needed, in collaboration with the Training Content Specialists or SMEs
Partner with the Corporate Training Team, Recruiting, and Onboarding to ensure a smooth and robust pipeline from hiring through training
Partner with Safety to include current safety initiatives in all training efforts, reviewing performance data to identify gaps in training
Other duties as assigned
Qualifications & Skills
Two years of training oversight/management experience required
Previous supervisory experience effectively coaching and mentoring teams required
Proficiency with Microsoft Office applications and online research tools required
Proven experience in designing and executing successful training programs preferred
Familiarity with Learning Management Systems preferred
Excellent interpersonal and communication skills
Ability to multi-task, organize, and prioritize effectively in a fast-paced, highly fluid environment
Team-oriented and flexible in approach to change and type of work assigned
Passion for customer service and high expectations for quality and accuracy
Strong writing and record keeping ability for reports and training
High school diploma or equivalent required; BS in education or relevant field preferred
Must be at least 18 years of age
Must be authorized to work in the U.S.
CULTURE :
McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.
McGee Air Services does not tolerate discrimination or harassment
on the basis of
race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law.
disclose
their compensation or the compensation of other employees or applicants are also protected by law.
Equal Opportunity Employer/Veterans/Disabled
McGee
Air Services- An Alaska Airlines Company
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