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    Customer Service Representative - Spokane, United States - Domino's Franchise

    Domino's Franchise
    Domino's Franchise Spokane, United States

    3 weeks ago

    Domino's Franchise background
    Description


    Job Description Job Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have apositive personality, a clear and highly energetic voice, and he or she must also be customerservice oriented.

    CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues.

    They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

    While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals.


    This job can be physically demanding:

    the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.


    Some specific duties of Domino's CSRs include:

    Attracting potential customers by answering product and service questions and advertising/"wobble boarding"Opening and maintaining customer customer accounts by recording and updating account informationPreparing and packaging food productsCollecting payment and handing out orders to customersResolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolutionMaintaining financial accounts by processes customer adjustmentsContributing to team effort by accomplishing related requests as neededQualificationsWe will ensure you are trained and have a positive learning experience when you join our team.

    Wage for all CSRs is minimum wage, with the option for raises based on performanceevaluations conducted by Regional Supervisors on a regular basis.

    CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.


    CSRs must:


    Be 15 years or olderBe attentive to detailBe customer oriented, friendly and energeticHave cash management skillsBe able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies ariseBe willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if neededAdditional InformationAll your information will be kept confidential according to EEO guidelines.

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