Jobs
>
Customer Service Representative
>
Spokane

    Customer Service Representative - Spokane, United States - Community Bank System

    Community Bank System
    Community Bank System Spokane, United States

    3 weeks ago

    Default job background
    Description
    Overview

    Benefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 billion in trust assets, $1.3 trillion in fund administration, and more than 810,000 participants. With our breadth of services, depth of creative talent, and financial resources, we are well-positioned to help our clients solve all their benefit plan challenges without the need to engage multiple providers. One company. One call.

    Responsibilities

    The BPAS team of Participant Services Representatives is responsible for responding to retirement plan and/or benefit plan (FSA, VEBA, HSA) participant questions and inquiries via phone or e-mail in a polite, professional, knowledgeable manner. You must take pride in and truly enjoy assisting others.
    • Hours: 8:30am -5PM M-F
    • Learn and understand industry content. Maintain proficient knowledge of all laws and regulations applicable to this position
    • Become proficient with software applications utilized in the position
    • Study for and pass ASPPA (American Society of Pension Professionals and Actuaries) Retirement Plan Fundamentals Course, as applicable
    • Provide assistance to internal departments
    • As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals
    • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws, and regulations applicable to this position, ensure adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion
    Qualifications
    • Minimum 2 year degree in Business, Accounting or related field preferred
    • Customer Service experience required, or a degree in lieu of experience. Related experience working in some capacity with retirement plans or benefits plans (FSA, VEBA, HSA) also a plus
    • Well-developed written and oral communication skills; highly organized and show an attention to detail; ability to prioritize work assignments and multitask; display an intermediate level competency with Microsoft Word and Excel, as well as personal computer skills. Bilingual (English/Spanish) required
    Other Job Information

    Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on

    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

    Community Bank System, Inc. is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

    Community Bank System, Inc. will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department:

    Minimum

    USD $17.50/Hr.
    Maximum

    USD $23.82/Hr.
  • ROOTER GUARD INC

    Dispatch/customer Service Representative

    6 days ago

    ROOTER GUARD INC Sun Valley, United States

    ROOTER GUARD IS HIRING · We are seeking a Dispatcher Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information. · **Responsibilities**: · Handle customer inquiries and complaints · Provide informati ...

  • SMI DISTRIBUTING

    Sales/customer Service Representative

    1 week ago

    SMI DISTRIBUTING Sun Valley, United States

    Overview: · Join our team as a Customer Service/Sales Representative, where you will play a vital role in providing exceptional service to our customers. This position offers the opportunity to utilize your communication and sales skills in a dynamic and rewarding environment. · ...

  • De Rigo REM

    Customer Service Representative Level Iii

    3 weeks ago

    De Rigo REM Sun Valley, United States

    De Rigo REM, a leader in the design and distribution of fashion eyewear, located in the Northeast San Fernando Valley, is seeking a Customer Service Representative Level III. We are looking for someone who is passionate about details and excellent at both verbal and written commu ...

  • Allstate Insurance - Cullen Insurance Agency

    Customer Service Representative

    6 days ago

    Allstate Insurance - Cullen Insurance Agency Spokane, United States Full time

    Are you ready to join a team dedicated to providing top-notch customer service? Look no further than Allstate Insurance - Cullen Insurance Agency Located in the heart of Spokane, Washington, our office is a hub of community engagement and professional growth. · As a Customer Serv ...

  • Kremeworks - Washington

    Guest Services Representative

    12 hours ago

    Kremeworks - Washington Spokane Valley, United States Full time

    We offer our Guest Service Reps benefits and perks -- here are a few: · Blue Cross Blue Shield Medical Insurance · Dental & Vision Insurance · Domestic Partner Benefits · Paid Time Off · 401(k) · Join our Krispy Kreme Family With over 80 years serving local communities, Krispy K ...

  • The Barton Boys Heating & Air Conditioning

    Customer Service Representative

    4 days ago

    The Barton Boys Heating & Air Conditioning Spokane, United States

    Job Description · Job DescriptionThe Barton Boys Heating & Air Conditioning, the region's only Factory Authorized Bryant Dealer, is immediately hiring an a Customer Service Representative. · Job Title: Customer Service Representative · Location: Spokane Valley, WA · Shift: Monday ...

  • R&R HEATING AND AIR CONDITIONING

    Customer Service Representative

    2 weeks ago

    R&R HEATING AND AIR CONDITIONING Spokane, United States

    Job Description · Job DescriptionDescription: R&R Heating is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. At R&R Heating, we pride ourselves on delivering exceptional service and support to our customers, ensuring the ...

  • Ashlie Hultman - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Ashlie Hultman - State Farm Agent Spokane, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · Ashlie Hultman - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm ...

  • YMCA of the Inland Northwest

    Membership Services Representative

    4 weeks ago

    YMCA of the Inland Northwest Spokane, United States

    OUR CULTURE: · At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff of all ages and from all walks of life work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our co ...

  • ALLIANCE DOOR PRODUCTS

    Customer Service Representative

    3 weeks ago

    ALLIANCE DOOR PRODUCTS Spokane, United States

    03-Mar-2022 to 31-Mar-2022 (MST) · Spokane Office · Spokane, WA, USA · $ $25.00 per Hr., DOE · Hourly · Full-Time · Alliance Door Products · *Competitive Benefits Package* · ****Only US-based applicants will be considered.*** · **Customer Service Representative** · **RO ...

  • Spokane Housing Authority

    Customer Service Representative

    3 weeks ago

    Spokane Housing Authority Spokane, United States

    Hourly Rate: $ $23.45 · Non-Exempt, Union Represented · Purpose of Customer Service Representative · Under the direct supervision of the Housing Programs Manager, the Customer Service Representative performs a variety of essential day-to-day functions centered around providing e ...

  • Domino's Franchise

    Customer Service Representative 7183

    3 days ago

    Domino's Franchise Spokane, United States Full time

    Job Description · The main requirement for Domino's Customer Service Representatives (CSRs) is to have a · positive personality, a clear and highly energetic voice, and he or she must also be customer · service oriented. CSRs need to speak with customers all throughout his or her ...

  • Allstate Insurance - Cullen Insurance Agency

    Customer Service Representative

    4 days ago

    Allstate Insurance - Cullen Insurance Agency Spokane, United States

    Job Description · Job DescriptionAre you ready to join a team dedicated to providing top-notch customer service? Look no further than Allstate Insurance - Cullen Insurance Agency Located in the heart of Spokane, Washington, our office is a hub of community engagement and professi ...

  • Krispy Kreme

    Guest Services Representative

    21 minutes ago

    Krispy Kreme Spokane, United States

    We offer our Guest Service Reps benefits and perkshere are a few: Blue Cross Blue Shield Medical Insurance · Dental & Vision Insurance · Domestic Partner Benefits · Paid Time Off · 401(k) · Join our Krispy Kreme Family With over 80 years serving local communities, Krispy Kre ...

  • Domino's Pizza LLC

    Customer Service Representative

    2 weeks ago

    Domino's Pizza LLC Spokane, United States

    Company Description · Job Description · The main requirement for Domino's Customer Service Representatives (CSRs) is to have a · positive personality, a clear and highly energetic voice, and he or she must also be customer · service oriented. CSRs need to speak with customers ...

  • Krispy Kreme - Spokane

    Guest Services Representative

    12 hours ago

    Krispy Kreme - Spokane Spokane, United States

    Job Description · Job DescriptionWe offer our Guest Service Reps benefits and perks -- here are a few: · Blue Cross Blue Shield Medical Insurance · Dental & Vision Insurance · Domestic Partner Benefits · Paid Time Off · 401(k) · Join our Krispy Kreme Family With over 80 years se ...

  • YMCA of The Inland Northwest

    Membership Services Representative

    1 week ago

    YMCA of The Inland Northwest Spokane, United States

    Job Description · Job DescriptionOUR CULTURE: · At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff – of all ages and from all walks of life – work to bridge the gaps in community needs by nurturing the potential ...

  • Associated Industries

    Benefit Services Representative

    2 weeks ago

    Associated Industries Spokane, United States

    Job Description · Job DescriptionThis position provides data entry support to the Benefit Services department by accurately processing enrollment and change forms for existing group members. Acts as a customer service contact to members and employees. To perform this job successf ...

  • Waterco

    Customer Service Representative

    22 minutes ago

    Waterco Spokane, United States

    Pay: $19.00-$21.00/hourMake outbound collection calls · Take care of over-the-counter customer orders · Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints · C ...

  • Insight Global

    Patient Service Representative

    2 days ago

    Insight Global Spokane Valley, United States

    Job Description · This position is responsible for assisting the Pharmacist and Nurse in providing pharmaceutical and supply services to home infusion patients. The Pharmacy Technician performs non-discretionary functions, which include dispensing, distribution of medications and ...