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    Customer Service Representative - Spokane, United States - R&R HEATING AND AIR CONDITIONING

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    Job Description

    Job DescriptionDescription:

    R&R Heating is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. At R&R Heating, we pride ourselves on delivering exceptional service and support to our customers, ensuring their comfort and satisfaction with our heating and A/C solutions. If you have a passion for helping others and want to contribute to a team that values excellence and reliability, we want to hear from you

    As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding service. You will handle customer inquiries, resolve issues, and provide information on our products and services. This role requires excellent communication skills, a problem-solving mindset, and a commitment to delivering the best possible customer experience.

    Requirements:
    • High school diploma or equivalent; further education or certification in customer service is a plus.
    • Proven customer support experience or experience as a client service representative.
    • Strong phone contact handling skills and active listening abilities.
    • Familiarity with CRM systems and practices.
    • Excellent communication and presentation skills.
    • Ability to multitask, prioritize, and manage time effectively.


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