- Serves as the primary contact for patient check-in and check-out
- Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status
- Completes patient registration
- Collects copayments and outstanding balances
- Communicates any necessary follow up instructions at the end of the appointment.
- Excellent Customer Service, organization, and the ability to multi-task
- Availability to float to other NWOS locations if needed
- Knowledge of health insurance preferred
- Proficient in Microsoft Outlook, Word, and Excel
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life & ADD Insurance
- Long Term Disability Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Life & ADD Insurance
- Health Savings Account
- Employee Assistance Program
- Voluntary AFLAC Options
- 401k Employer Match
- 401k Profit Sharing
- PTO
- 7 paid holidays
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patient service representative - Spokane, WA , USA, United States - Northwest Orthopaedic Specialists
Description
We are looking for a friendly face to join our Valley Express PSR team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply todayESSENTIAL FUNCTIONS:
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