Jobs
>
Customer Service Representative
>
Spokane

    Customer Service Representative - Spokane, United States - Staffing Resource Group, Inc

    Staffing Resource Group, Inc
    Staffing Resource Group, Inc Spokane, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Customer Service Representative

    SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

    Title Customer Service Representative

    Location:Spokane Valley, WA

    Industry Healthcare

    Salary: $18-22/hr.

    Schedule Mon-Fri, 8am-5pm

    Employment Type Direct Hire

    Job Summary

    We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third-party reimbursement.

    Essential Job Duties And Responsibilities

    • Assists with updating respiratory grid
    • Clears previous day s route and checks all paperwork for accuracy and completeness
    • Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
    • Completes SOPs/CMNs and documents on tracking log
    • Complies with all applicable company policies and procedures to meet JCAHO and company standards
    • Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
    • Maintains referral log
    • Monitors office supplies
    • Prepares deposit for location on a weekly basis
    • Prepares invoices for next day routes
    • Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
    • Provides service for all retail/walk-in equipment requests
    • Provides technical assistance to customers
    • Verifies Medicare, Medicaid, and private insurance coverage information
    • Works with outside agencies to resolve customer issues
    • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
    • Performs other duties as assigned

    Employment is contingent on

    • Background investigation (company-wide)
    • Drug screen
    • High school diploma or GED equivalent, required

    Preferred Education and/or Experience

    • Experience with medical equipment and terminology, preferred
    • Experience with medical billing practices and of billing reimbursement, preferred
    • Experience in medical field and administrative record management, preferred
    • One year of related work experience, preferred

    Skills and Competencies

    • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
    • Maintain confidentiality, discretion and caution when handling sensitive information
    • Multi-task along with attention to detail
    • Self-motivation, organized, time-management and deductive problem-solving skills
    • Work independently and as part of a team

    Physical Demands

    • Requires lifting (minimum of 35 pounds) and transporting of patient equipment
    • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
    • Requires contact with patients and equipment with potential exposure to contagious pathogens
    • Requires sitting, walking, standing, talking and listening

    For more exciting opportunities please visit our website at

    EOE/ADA

    IND123

  • ROOTER GUARD INC

    Dispatch/customer Service Representative

    2 days ago

    ROOTER GUARD INC Sun Valley, United States

    ROOTER GUARD IS HIRING · We are seeking a Dispatcher Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information. · **Responsibilities**: · Handle customer inquiries and complaints · Provide informati ...

  • SMI DISTRIBUTING

    Sales/customer Service Representative

    1 week ago

    SMI DISTRIBUTING Sun Valley, United States

    Overview: · Join our team as a Customer Service/Sales Representative, where you will play a vital role in providing exceptional service to our customers. This position offers the opportunity to utilize your communication and sales skills in a dynamic and rewarding environment. · ...

  • De Rigo REM

    Customer Service Representative Level Iii

    2 weeks ago

    De Rigo REM Sun Valley, United States

    De Rigo REM, a leader in the design and distribution of fashion eyewear, located in the Northeast San Fernando Valley, is seeking a Customer Service Representative Level III. We are looking for someone who is passionate about details and excellent at both verbal and written commu ...

  • The Barton Boys Heating & Air Conditioning

    Customer Service Representative

    12 hours ago

    The Barton Boys Heating & Air Conditioning Spokane, United States

    Job Description · Job DescriptionThe Barton Boys Heating & Air Conditioning, the region's only Factory Authorized Bryant Dealer, is immediately hiring an a Customer Service Representative. · Job Title: Customer Service Representative · Location: Spokane Valley, WA · Shift: Monday ...

  • W.W. Grainger, Inc.

    On-Site Service Representative

    3 weeks ago

    W.W. Grainger, Inc. Spokane Valley, United States Full time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...

  • The Washington Trust Bank

    Distribution Service Representative

    1 week ago

    The Washington Trust Bank Spokane, United States

    This role delivers effective operational services in our Distribution Service Center. Performs messenger and mail delivery, supply and archive inventory services, printing services, and other related administrative tasks for the corporate and branch locations of Washington Trust ...

  • Spokane Produce

    Customer Service Representative

    3 weeks ago

    Spokane Produce Spokane, United States

    Spokane Produce, Inc is seeking a Customer Service Representative to represent us in our sales efforts. This position is ideal for a self-motivated candidate that can effectively manage his/her workload and produce results. Responsibilities include b Customer Service Representati ...

  • Associated Industries

    Benefit Services Representative

    2 days ago

    Associated Industries Spokane, United States Permanent

    This position provides data entry support to the Benefit Services department by accurately processing enrollment and change forms for existing group members. Acts as a customer service contact to members and employees. To perform this job successfully, an individual must be able ...

  • Carrington College

    Enrollment Services Representative

    2 weeks ago

    Carrington College Spokane Valley, United States

    Who Are We: Carrington College prepares graduates for professional success by offering Baccalaureate and Associate of Science Degrees and Certificates of Completion in business, medical and technical career fields. We help students achieve success by providing them with "hands-on ...

  • Northwest Orthopaedic Specialists

    patient service representative

    3 weeks ago

    Northwest Orthopaedic Specialists Spokane, WA , USA, United States

    We are looking for a friendly face to join our Down Town Surgery Center team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply today · ESSENT ...

  • Northwest Orthopaedic Specialists

    patient service representative

    2 weeks ago

    Northwest Orthopaedic Specialists Spokane, WA , USA, United States

    We are looking for a friendly face to join our Valley Express PSR team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply today · ESSENTIAL FU ...

  • Staffing Resource Group, Inc

    Customer Service Representative

    3 weeks ago

    Staffing Resource Group, Inc Spokane, United States

    Job Description · Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is uniq ...

  • Staffing Resource Group, Inc

    Customer Service Representative

    3 weeks ago

    Staffing Resource Group, Inc Spokane, United States

    Job Description · Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is uniq ...

  • Northwest Orthopaedic Specialists

    patient service representative

    3 weeks ago

    Northwest Orthopaedic Specialists Spokane, WA , USA, United States

    We are looking for a friendly face to join our Holy Family PSR team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply today · ESSENTIAL FUNCT ...

  • Frontier Behavioral Health

    Customer Service Representative

    4 days ago

    Frontier Behavioral Health Spokane, United States

    Customer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locationsSpokane, WA, USA time typeFull time posted onPosted 3 Days Ago job requisition idR Frontier Behavioral Healths presence in Spokane is more than 10 ...

  • The Staffing Resource Group, Inc

    Customer Service Representative

    3 weeks ago

    The Staffing Resource Group, Inc Spokane Valley, United States Direct Hire

    Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing i ...

  • Community Bank NA

    Customer Service Representative

    3 weeks ago

    Community Bank NA Spokane, United States

    OverviewBenefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 bi ...

  • R AND R HEATING AND AIR CONDITIONING, INC.

    Customer Service Representative

    3 weeks ago

    R AND R HEATING AND AIR CONDITIONING, INC. Spokane, United States

    Job Type · Full-time · Description · R&R Heating is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. At R&R Heating, we pride ourselves on delivering exceptional service and support to our customers, ensuring their comf ...

  • The Staffing Resource Group Inc

    Customer Service Representative

    4 weeks ago

    The Staffing Resource Group Inc Spokane, United States

    Job Description · Customer Service Representative · SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is uniqu ...

  • Northwest Freight And Parcel

    Patient Service Representative

    3 weeks ago

    Northwest Freight And Parcel Spokane, United States

    We are looking for a friendly face to join our Valley Express PSR team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply todayESSENTIAL FUNCT ...