patient service representative - Spokane, WA , USA, United States - Northwest Orthopaedic Specialists

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    Description
    We are looking for a friendly face to join our Down Town Surgery Center team Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply today

    ESSENTIAL FUNCTIONS:
    • Serves as the primary contact for patient check-in and check-out
    • Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status
    • Completes patient registration
    • Collects copayments and outstanding balances
    • Communicates any necessary follow up instructions at the end of the appointment.
    QUALIFICATIONS:
    • Excellent Customer Service, organization, and the ability to multi-task
    • Availability to float to other NWOS locations if needed
    • Knowledge of health insurance preferred
    • Proficient in Microsoft Outlook, Word, and Excel
    BENEFITS:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic Life & ADD Insurance
    • Long Term Disability Insurance
    • Voluntary Short Term Disability Insurance
    • Voluntary Life & ADD Insurance
    • Health Savings Account
    • Employee Assistance Program
    • Voluntary AFLAC Options
    • 401k Employer Match
    • 401k Profit Sharing
    • PTO
    • 7 paid holidays
    Shift:
    • 5:30am- 2pm
    Wage Range: $16.28 to $26.40

    Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant