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    Full-Time Document Analyst - Irving, TX, United States - CHRISTUS Health

    CHRISTUS Health
    CHRISTUS Health Irving, TX, United States

    1 week ago

    CHRISTUS Health background
    Full time
    Description

    The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools.

    Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s).

    This position requires the ability to work with minimal supervision. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety
    Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues
    Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements
    Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record
    Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements
    Responsible for other duties and special projects as assigned
    Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems
    Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
    Proactively takes action without additional direction taking tasks/projects to completion. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
    Provides insight and recommendations on application/system analysis in assigned area(s).

    Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module.

    Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources
    Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
    Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Proactively evaluates all new release and functionality of applications.

    Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions.

    Responsible for completing working level gap analysis, and providing recommendations.

    Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
    Strong knowledge of clinical information systems, clinical informatics, data management and administration
    Advance knowledge of Microsoft Office products
    Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire)

    Note:
    Once achieved, must be maintained.

    Full Time

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at
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