Quality Assurance Analyst I - Midlothian, United States - Virginia Credit Union

Mark Lane

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Mark Lane

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Description

Job Description:

PRIMARY FUNCTION:


As a member of VACU's IT Quality Assurance team, the Quality Assurance Analyst I is responsible for participating in project activities by creating, managing and executing test cases within the testing process at VACU.

The Quality Assurance Analyst I delivers well written test cases, executes test cases and accurately documents any issues discovered in the testing process.

The Quality Assuance Analyst I documents defects identified during testing activities and drives them to resolution within the project timelines.


JOB DUTIES AND RESPONSIBILITIES:

  • Participate in creating test plans and scenarios with Test Lead
  • Review test plans and scenarios with team and incorporate any changes suggested by project team under the guidance of the Test Lead
  • Execute test cases based on test case priority
  • Preparing new test cases/scripts and updating existing test cases/scripts
  • Ensure test cases are built directly to test the Business Requirements
  • Build test cases that are easy to understand and reusable as required
  • Create Requirements Traceability Matrix to align test cases to the corresponding Business Requirements
  • Perform System defect reporting, tracking, and resolution
  • Follow defect process and drive defect to resolution
  • Identify, classify, document, and prioritize defects during testing
  • If needed, be able to pull a proper defect report
  • Create screenshots and attach them to defects as required
  • Be able to talk about and if needed, defend a defect
  • Own defects on the project and drive them to closure
  • Notate all conversations regarding defects to make sure proper defect history is recorded.
  • Document defects in a manner that is easy to understand and written in a way that makes replication of the defect easy for the development team.
  • Ensure defects are in the proper status with effective notation by QA and Development
  • Work with developers to ensure that issue resolution steps are properly documented and available for future reference.
  • Contribute to defect meetings for the project
  • Deliver a daily status to testing team on testing, measuring key indicators on project health
  • Provide Quality Assurance Manager with daily status on all projects working on.
  • Provide feedback on testing process as required.
  • Be a capable backup and step in for Test Lead as needed on defect meetings and provide a concise summary of meeting.
  • Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
  • Report all Risk Management Policy violations in accordance with policy.
  • Other duties may be required and assigned by the supervisor.

JOB QUALIFICATIONS:

Knowledge:

  • Working knowledge of retail banking business processes and terminology.
  • Working knowledge of banking systems.

Skills:


  • Must have exceptional written and verbal communication skills.
  • Must have excellent organizational skills.
  • Must have excellent presentation skills.
  • Must have excellent customer service skills.
  • Strong critical thinking, analytical and problem solving skills.
  • Ability and willingness to learn quickly.
  • Excellent interpersonal skills.
  • Strong collaboration skills.
  • Strong proficiency in Microsoft Office software suite, to include Word, Excel, SharePoint, and Visio.

Abilities:

  • Must be able to collaborate with other project team members.
  • Must be able to manage and prioritize multiple tasks and meet deadlines successfully.
  • Must be able to handle stressful situations in a professional manner.
  • Must be able to work with a high degree of independence.
  • Strong desire to contribute to organization's success.

Minimum Education and Experience:

  • Experience working in a team environment and as a contributing member of crossfunctional teams.

PHYSICAL REQUIREMENTS:

  • This job requires the ability to sit for long periods of time.
  • This job requires infrequent lifting or carrying of objects up to 10 pounds.

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