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    Parking City Manager - Los Angeles, United States - Reimagined Parking

    Reimagined Parking
    Reimagined Parking Los Angeles, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescriptionThe City Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client's expectations. The City Manager is responsible for all aspects of operating a large or complex parking facility including: staff management, revenue control, safety, and client relations.

    Location: Legoland, Los Angeles, CA.
    Key Responsibilities
    • Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
    • Recruit, select, and train new employees; develop onboarding plan for new employees to ensure success.
    • Act as the main point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship.
    • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
    • Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
    • Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
    • Prepare daily, weekly, and monthly operating reports as required.
    • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
    • Immediately respond to reports of accidents, incidents or safety concerns.
    • Communicate professionally at all times with guests, client, and teammates.


    Skills, Knowledge and Expertise
    • At least 18 years of age
    • Excellent written and oral communication skills
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
    • Experience in account management and revenue collection
    • Previous supervisory experience
    • Previous experience in the parking industry, preferred

    Benefits
    • (Full-Time Employee Only)
      Medical
      Dental
      Vision
      Life and Disability
      401K
      Paid Time Off (PTO)
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