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    Manager of IT Field Engineers - Cleveland, United States - Riverside Recruiting

    Riverside Recruiting
    Riverside Recruiting Cleveland, United States

    2 weeks ago

    Default job background
    Description
    I'm a recruiter (headhunter). This service is free to you (the candidate).

    One of the companies I recruit for is looking to hire a:

    Manager of IT Field Engineers

    $65,000 to $80,000 salary + bonus

    Direct-hire, full-time employment

    Cleveland, Ohio hybrid remote

    Company


    • 25 days of PTO + paid holidays
    • Solid leadership with core values
    • Established reputation. major growth
    • Laid-back culture with open door policy
    • Job security, advancement opportunities
    • Medical, dental, vision, life insurance
    • Employe recognition and awards
    • High visibility, make a difference
    • 401k with company matching
    Position


    • Manage a team of IT Field Support Engineers who support computers, printers, scanners, projectors, smart boards, mobile devices, etc.
    • Lead and mentor direct reports to increase job satisfaction and performance
    • Use the help desk ticketing system to support site operations
    • Establish hardware and software maintenance procedures
    • Site visits for equipment inventory and procurement
    • Ensure consistent customer-centric service
    • Respond to support escalations promptly
    Required


    • Management experience
    • Degree preferred but not required
    • Experience with a wide variety of technical support
    • IT support in a school / education environment is ideal
    • Exceptional communication skills, with a focus on listening, and asking questions
    • Experience with installation and support of a large dispersed user base
    • Successful track record leading, managing and motivating staff
    • Ability to multi-task and handle frequent interruptions
    • Valid drivers license and reliable transportation
    Next step


    • Email your resume to for more info
    Sean Zetts

    Riverside Recruiting

    Sr. Recruiter & President

    #J-18808-Ljbffr
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