- BS in Engineering
- Experience in the medical device industry.
- Experience interfacing with both internal team members and external customers as part of a solution-based service process.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Proven record of being reliable and accountable for all aspects of their job.
- Proficient level of computer skills including MS Word, Excel, Outlook, Salesforce, and Teams.
- Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
- Conducting both on-site and remote training, installation, upkeep, and certifications for equipment.
- Overseeing Pharmaceutical IQ/OQ/yearly OQ and Clinical Validations processes.
- Executing scheduled Preventative Maintenance and implementing field adjustments.
- Diagnosing mechanical/electrical issues and grasping fundamental application concerns.
- Coordinating installation, PMs, repairs, and other field activities.
- Providing occasional phone support and troubleshooting technical issues.
- Ensuring timely completion of administrative tasks like maintaining service records and generating service reports.
- Maintaining regular communication and scheduling with customers to ensure satisfactory resolutions and follow-ups.
- Utilizing escalation procedures to address customer service delivery challenges.
- Maintaining and calibrating tools and testing equipment.
- Identifying and collaborating with Sales to capitalize on opportunities such as new service contracts, renewals, and system sales.
- Adhering to current regulatory standards including HIPAA, OSHA, and FDA guidelines.
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Service engineer
2 weeks ago
Omega Enterprises Parma, United StatesYour tasks · Electronic consulting on service and commissioning issues, remote service, providing assistance to customers and AHS service technicians in technical problem solving · Independent diagnosis and troubleshooting on CNC machines with Siemens and/or Beckhoff controls · T ...
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Service Engineer
1 week ago
MRINetwork Jobs Cleveland, United StatesJob Description · Job Description · MRI · of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Cleveland area. T ...
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Service Engineer
1 week ago
MRINetwork Jobs Cleveland, United StatesJob Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Cleveland area. This role ...
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Field Service Engineer
2 days ago
OtterBase Cleveland, United StatesJob DescriptionJob Description · Strong problem-solving skills relating to mechanical, electrical, hydraulic, and pneumatic equipment are required. Applicants should be able to study and interpret blueprints, schematics, manuals, and other machine specifications and determine ins ...
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Field Services Engineer
1 week ago
BioTalent Cleveland, United StatesOur client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. · This role is remote with regular travel to clients around the Greater Clev ...
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Field Service Engineer
1 week ago
OtterBase Cleveland, United StatesJob DescriptionJob Description · Strong problem-solving skills relating to mechanical, electrical, hydraulic, and pneumatic equipment are required.Applicants should be able to study and interpret blueprints, schematics, manuals, and other machine specifications and determine ins ...
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Field Service Engineer
1 week ago
DMG MORI USA, INC Cleveland, United StatesJob Description · Job Description · Title: · Service Engineer · Reports to · : Service Coordinator · Location · : DMG MORI TC · Hours · : Monday through Friday, 8:00am to 5:00pm · Classification · : Non-Exempt · Travel · : 90% · Employment is conditioned on DMG MORI's abi ...
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Technical Service Engineer
1 week ago
Charter Manufacturing Cleveland, United StatesCharter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family · Charter Steel is hiring a Metallurgical Technical Service Engineer to join our growing team. · Charter Steel is see ...
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Field Services Engineer
2 days ago
BioTalent Cleveland, United StatesOur client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. · Have you got the right qualifications and skills for this job Find out be ...
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Field Service Engineer
2 weeks ago
Agfa Cleveland, United StatesWe are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing the on-site support and maintenance of Agfa DR/ imaging products. · Major responsibilities are to drive cu ...
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Field Service Engineer
2 weeks ago
Agfa-Gevaert Cleveland, United StatesSelect how often (in days) to receive an alert: · Create Alert · Location: · Cleveland, OH, US, 11100 · We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing ...
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Technical Service Engineer
1 week ago
Charter Manufacturing Co., Inc. Cleveland, United StatesCharter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family · Charter Steel is hiring a Metallurgical Technical Service Engineer to join our growing team. · Charter Steel is see ...
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Field Service Engineer
2 weeks ago
Agfa Cleveland, United StatesWe are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing the on-site support and maintenance of Agfa DR/ imaging products.Major responsibilities are to drive custom ...
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Field Service Engineer
1 week ago
Mevion Cleveland, United StatesJob Description · Job Description · Position Summary: · Reporting to a Field Service Manager, a Field Service Engineer Level 1 will maintain technical responsibility over the Mevion Medical Systems Proton Therapy System. A Field Service Engineer Level 1 will learn and become pr ...
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Field Service Engineer
1 week ago
DMG MORI USA, INC Cleveland, United StatesJob Description · Job DescriptionTitle: Service Engineer · Reports to: Service Coordinator · Location: DMG MORI TC · Hours: Monday through Friday, 8:00am to 5:00pm · Classification: Non-Exempt · Travel: 90% · Employment is conditioned on DMG MORI's ability to obtain and maintain ...
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Field Services Engineer
1 week ago
Marvel Consultants Cleveland, United StatesPosition Requirements: · 1. Travel domestic and internationally. · 2. Commission new equipment. · 3. Maintain / repair / rebuild existing equipment. · 4. Customer communications. · 5. Set up and test equipment at factory headquarters. · Required Skills: · 1. Self motivated ...
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Field Services Engineer
1 week ago
W3Global Inc Cleveland, United StatesJob Description · Job DescriptionJob Title: Field Service Engineer · Location: Cleveland, OH (Hybrid role) · Role Description: · This is a full-time hybrid role, implying that the role is located in Cleveland, OH but some work from home is acceptable, for a Field Service Engineer ...
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Field Services Engineer
1 week ago
Marvel Consultants Cleveland, United StatesPosition Requirements: · Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. · 1. Travel domestic and internationally. · 2. Commission new equipment. · 3. Maintain / repair / rebuild existing equipmen ...
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Field Service Engineer
2 days ago
Philips Cleveland, United States Full timeJOB DESCRIPTION Job Title · Field Service Engineer (Remote/Travel: IL/IN/MI/OH/WI with Nationwide Travel) Job Description · The provides on-site, online and phone support within the zone and nationwide, as required, to resolve complex technical problems and product issues ...
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Digital Application Service Engineer
1 week ago
ABB Cleveland, United StatesTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abiliti ...
Field Services Engineer - Cleveland, United States - BioTalent
Description
Our client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment.
This role is remote with regular travel to clients around the Greater Cleveland OR Pittsburgh area.
Must Haves:
Responsibilities: