Jobs
>
Cleveland

    Field Service Engineer - Cleveland, United States - DMG MORI USA, INC

    DMG MORI USA, INC
    DMG MORI USA, INC Cleveland, United States

    1 week ago

    Default job background
    Description
    Job Description

    Job Description

    Title:

    Service Engineer
    Reports to

    :

    Service Coordinator

    Location

    :


    DMG MORI TC
    Hours

    :

    Monday through Friday, 8:
    00am to 5:
    00pm
    Classification

    :

    Non-Exempt

    Travel

    :
    90%

    Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

    Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone.

    Essential Job Functions:

    To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    Responsibilities include up to and not limited to:

    Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.
    Creating and updating documentation of technical information.
    Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
    Demonstrating a willingness to help others and be a team member; often working together with Customer's Service Engineers.
    Providing assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines.
    Establish and build exemplary communication and customer service relationships with customers.

    Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.

    Other duties as assigned.

    Minimum Requirements:

    Bachelor's or associate Degree in technical related field of study preferred.
    3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
    Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.
    Good verbal and written communication skills with exceptional customer service orientation.

    Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.

    Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
    Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.

    Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.

    Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers.

    Work Environment

    :

    Exposure to

    manufacturing/machining

    environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.

    We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening.

    #J-18808-Ljbffr
  • Omega Enterprises

    Service engineer

    2 weeks ago

    Omega Enterprises Parma, United States

    Your tasks · Electronic consulting on service and commissioning issues, remote service, providing assistance to customers and AHS service technicians in technical problem solving · Independent diagnosis and troubleshooting on CNC machines with Siemens and/or Beckhoff controls · T ...

  • MRINetwork Jobs

    Service Engineer

    1 week ago

    MRINetwork Jobs Cleveland, United States

    Job Description · Job Description · MRI · of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Cleveland area. T ...

  • MRINetwork Jobs

    Service Engineer

    1 week ago

    MRINetwork Jobs Cleveland, United States

    Job Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Cleveland area. This role ...

  • OtterBase

    Field Service Engineer

    2 days ago

    OtterBase Cleveland, United States

    Job DescriptionJob Description · Strong problem-solving skills relating to mechanical, electrical, hydraulic, and pneumatic equipment are required. Applicants should be able to study and interpret blueprints, schematics, manuals, and other machine specifications and determine ins ...

  • BioTalent

    Field Services Engineer

    5 days ago

    BioTalent Cleveland, United States

    Our client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. · This role is remote with regular travel to clients around the Greater Clev ...

  • BioTalent

    Field Services Engineer

    1 week ago

    BioTalent Cleveland, United States

    Our client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. · This role is remote with regular travel to clients around the Greater Clev ...

  • OtterBase

    Field Service Engineer

    1 week ago

    OtterBase Cleveland, United States

    Job DescriptionJob Description · Strong problem-solving skills relating to mechanical, electrical, hydraulic, and pneumatic equipment are required.Applicants should be able to study and interpret blueprints, schematics, manuals, and other machine specifications and determine ins ...

  • Charter Manufacturing

    Technical Service Engineer

    1 week ago

    Charter Manufacturing Cleveland, United States

    Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family · Charter Steel is hiring a Metallurgical Technical Service Engineer to join our growing team. · Charter Steel is see ...

  • Agfa

    Field Service Engineer

    2 weeks ago

    Agfa Cleveland, United States

    We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing the on-site support and maintenance of Agfa DR/ imaging products. · Major responsibilities are to drive cu ...

  • BioTalent

    Field Services Engineer

    2 days ago

    BioTalent Cleveland, United States

    Our client is looking for a FSE in the Cleveland OR Pittsburgh area. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment. · Have you got the right qualifications and skills for this job Find out be ...

  • Agfa-Gevaert

    Field Service Engineer

    2 weeks ago

    Agfa-Gevaert Cleveland, United States

    Select how often (in days) to receive an alert: · Create Alert · Location: · Cleveland, OH, US, 11100 · We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing ...

  • Charter Manufacturing Co., Inc.

    Technical Service Engineer

    1 week ago

    Charter Manufacturing Co., Inc. Cleveland, United States

    Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family · Charter Steel is hiring a Metallurgical Technical Service Engineer to join our growing team. · Charter Steel is see ...

  • Agfa

    Field Service Engineer

    2 weeks ago

    Agfa Cleveland, United States

    We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many locations by providing the on-site support and maintenance of Agfa DR/ imaging products.Major responsibilities are to drive custom ...

  • Mevion

    Field Service Engineer

    1 week ago

    Mevion Cleveland, United States

    Job Description · Job Description · Position Summary: · Reporting to a Field Service Manager, a Field Service Engineer Level 1 will maintain technical responsibility over the Mevion Medical Systems Proton Therapy System. A Field Service Engineer Level 1 will learn and become pr ...

  • DMG MORI USA, INC

    Field Service Engineer

    1 week ago

    DMG MORI USA, INC Cleveland, United States

    Job Description · Job DescriptionTitle: Service Engineer · Reports to: Service Coordinator · Location: DMG MORI TC · Hours: Monday through Friday, 8:00am to 5:00pm · Classification: Non-Exempt · Travel: 90% · Employment is conditioned on DMG MORI's ability to obtain and maintain ...

  • Marvel Consultants

    Field Services Engineer

    1 week ago

    Marvel Consultants Cleveland, United States

    Position Requirements: · 1. Travel domestic and internationally. · 2. Commission new equipment. · 3. Maintain / repair / rebuild existing equipment. · 4. Customer communications. · 5. Set up and test equipment at factory headquarters. · Required Skills: · 1. Self motivated ...

  • W3Global Inc

    Field Services Engineer

    1 week ago

    W3Global Inc Cleveland, United States

    Job Description · Job DescriptionJob Title: Field Service Engineer · Location: Cleveland, OH (Hybrid role) · Role Description: · This is a full-time hybrid role, implying that the role is located in Cleveland, OH but some work from home is acceptable, for a Field Service Engineer ...

  • Marvel Consultants

    Field Services Engineer

    1 week ago

    Marvel Consultants Cleveland, United States

    Position Requirements: · Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. · 1. Travel domestic and internationally. · 2. Commission new equipment. · 3. Maintain / repair / rebuild existing equipmen ...

  • Philips

    Field Service Engineer

    2 days ago

    Philips Cleveland, United States Full time

    JOB DESCRIPTION Job Title · Field Service Engineer (Remote/Travel: IL/IN/MI/OH/WI with Nationwide Travel) Job Description · The provides on-site, online and phone support within the zone and nationwide, as required, to resolve complex technical problems and product issues ...

  • ABB

    Digital Application Service Engineer

    1 week ago

    ABB Cleveland, United States

    Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abiliti ...