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    Manager, Programming Team - Chicago, United States - Diversified

    Diversified
    Diversified Chicago, United States

    1 week ago

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    Description

    The role

    is accountable for motivating, mentoring and demonstration of being a student of the business, through communication and navigation.

    What will you be doing?

  • A clear understanding of project phases: requirements gathering, conceptual designs, detailed designs, fabrication, testing, commissioning, training, and support – and leading a team through the lifecycle
  • Point of escalation for programming. Leading a team through projects that are not meeting expectations. Motivating and directing the team to achieve the clients' goals in an expedited manner
  • Collaboration with engineering and operations leadership, accountable to ensuring programming & remote configuration team has the skills required to fulfill projects and delight customers
  • Track performance of teams to drive utilization, efficiency, quality, savings and added profit
  • Empower programming associates to take ownership and accountability of timely and quality deliverables
  • Monitor programming standards and processes. Implementing these standards and processes in collaboration with the engineering teams, project ops, and PMO, assuring client satisfaction and profitable projects
  • Lead, inspire, and mentor associates. Lead project support teams in meeting design deliverables that support all projects, with excellence
  • Ensure career pathing and associated training opportunities are available for our associates
  • Break down silos, build bridges amongst divergent groups, driving an inclusive one company mindset. Promote teamwork both locally and globally
  • Facilitate resource sharing across territories and business units and specialties. Ensure associates are cross trained in all necessary business systems and tools
  • Skills matrix planning
  • Directly responsible for the quality, consistency, and efficiency of the work product.
  • Implement and maintain quality control standards (organize peer reviews to ensure code and UI meet quality standards)
  • Coordinate weekly in person and virtual meetings, workshops and team building events including manufacturers and vendors

    • Complexity:

  • Directly manages individual contributors. Individual contributor roles included are Associate Programmer, Programmer & Senior Programmer.
  • Reports directly to the Director of Programming & Configuration.

    • Decision Making Authority:

  • Hire, coach, discipline, and mentor team members
  • Project bid estimations for programming labor
  • Timesheet approvals
  • Coordination of Programmer assignments
  • Proactively engage project teams to optimize project delivery
  • Point of escalation
  • Enforce the policies and procedures of the organization
  • Responsible for preparing and tracking programming team budget

    • What do we require from you?

  • Experience in Workplace and Digital systems engineering
  • AVIXA CTS or CTS-I or CTS-D desired
  • Competent in Agile and Scrum methodologies
  • Detail oriented, independent, self-starter
  • Exceptional time management skills with a track record for meeting deadlines
  • Ability to analyze complex issues and communicate concise succinct messages
  • High level of problems solving and technical troubleshooting skill desired
  • Effective communicator
  • Active Listening
  • Team building
  • Change management
  • Proven conflict resolution skills
  • Strong business management skills (utilization of financial and time management tools)
  • Ability to identify skill assessment
  • 3+ years of technical management experience desired
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