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Ridgewood

    Patient Services Representative - Ridgewood, United States - Lenox Hill Radiology

    Lenox Hill Radiology
    Lenox Hill Radiology Ridgewood, United States

    11 hours ago

    Default job background
    Permanent
    Description

    Job Description:

    Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative Team Lead you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

    You Will:

    • Greets and register patients in a friendly and service-oriented manner obtaining complete and pertinent information;
    • Creates and maintains weekly Patient Service Representative schedule
    • Answers patient questions for scheduling, preps for studies or insurance
    • Communicates with Radiologists and referring physicians, addressing any concerns
    • Properly address patient, co-workers or vendors complaints
    • Trains new employees when needed

    You Are:

    • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
    • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
    • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

    To Ensure Success In This Role, You Must Have:

    • High School Diploma or GED
    • Intermediate to advanced computer skills
    • Strong multitasking and communication skills
    • Experience providing exceptional customer service
    • Medical terminology knowledge and recent medical/radiology office experience is preferred.
    Pay Range:
    USD $ USD $26.87 /per hour

    Shift:
    Varied

    Shift Variations:
    Monday - Friday 7:30am 4:00pm, & 1 Saturday 8am-4pm per month with (off day during the week)


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