Customer Service Representative - Queens, United States - Ariel Abreu - State Farm Agent
Description
Position OverviewState Farm Insurance Agent located in Queens, NY is seeking an outgoing, career-oriented professional to join their team.
As a State Farm team member for Ariel Abreu - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Simple IRA
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Commission plus bonus
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Signing Bonus in the range of $500 $1000 If currently licensed
Requirements:
- Excellent communication skills written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Peopleoriented
- Selfmotivated
- Detail oriented
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to make presentations to potential customers
- Bilingual
- Spanish preferred
- Bilingual
- Cantonese preferred
- Bilingual
- Mandarin preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Bachelor's degree preferred
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