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    Service Coordinator - New York, United States - Tandym Group

    Tandym Group
    Tandym Group New York, United States

    3 weeks ago

    Tandym Group background
    Description

    A social services organization on Long Island is currently seeking a new Service Coordinator to join their team in the Suffolk County.

    About the Opportunity:

    • Start Date: ASAP
    • Schedule: Monday to Friday
    • Hours: 8am to 4pm or 9am to 5pm
    • Caseload: 20 to 30 depending on complexity/workload

    Responsibilities:

    The Service Coordinator will:

    • Coordinate operations as part of the program management team
    • Support program implementation efforts across the full service region
    • Partner with programs to improve the efficiency and quality of the delivery of services
    • Provide regular feedback to management and liaise with stakeholders regarding program goals and targets, challenges, and key updates as needed
    • Develop Service Coordination team schedules, assignments, target dates and other aspects of assigned work
    • Provide program and professional supervision and works with staff to address areas of improvement and opportunities for professional development
    • Regularly review charts, AWARDS, and other records/systems
    • Ensure project milestones/goals are met while adhering to approved budgets
    • Support timely and accurate documentation of services
    • Prioritize and manage multiple projects simultaneously and following through on issues in a timely manner
    • Assist in the implementation and development of best practices in the field
    • Maintain a small caseload of participants, as needed
    • Perform other duties, as assigned

    Qualifications:

    • 3+ years of experience in a Human Services related field
    • Proven expertise in program management and trauma-informed supervision of staff, managers and program operations
    • Experience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populations
    • Experience navigating the complex service systems targeted to low-income families and veterans
    • Solid assessment and documentation skills
    • Great interpersonal skills
    • Excellent communication skills (written and verbal)
    • Strong attention to detail
    • Highly organized

    Desired Skills:

    • 2+ years of experience in a Supervisory role
    • Bachelor's Degree in Human Services or related field
    • Bilingual
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