Senior Director, GTM Sales Operations - New York, United States - Amperity

Description

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen

The Role

Amperity is seeking an accomplished and passionate GTM revenue operations professional to play a strategic role supporting our global GTM teams (Sales, Marketing, Partnerships, Solution Consulting). You will be a primary operational and strategic business partner to our GTM functional leaders and Executive team - ensuring access to trusted data, consistent access to established KPIs, and valuable trends and insights to drive success and help scale our growth.

You will partner with GTM functional leaders to clearly define and understand our key strategic priorities, establish the operational processes and rigor, and select and manage the systems leveraged to drive the execution of these prioritized strategies.

You are a collaborative problem-solver and an execution driver who can balance tactical execution with strategic insights. You will report to our Vice President in Sales.

Interesting Problems

• Thought leadership to develop and implement Amperity's comprehensive revenue operations strategy to drive coordinated execution across all GTM teams in a way that aligns with the company's growth objectives.
• Partner with GTM leadership to clearly define and understand comprehensive GTM strategies and success criteria that align to Amperity's corporate vision and goals.
• Establish and maintain focused operational processes and oversee the selection and implementation of tools and technologies to support these processes, including CRM systems (Salesforce) and data analytics platforms (tableau, etc.)
• Serve as a change agent in the business, driving efficiencies & maximizing performance across the Marketing, Sales, Partners, and Solutions Consulting organizations.
• Lead a team of Marketing Operations, Sales Operations, Deal Desk, and Enablement program management.
• Establish, maintain, and represent KPI dashboards that will be used across the executive and GTM leadership teams to understand performance, trends, and insights along Amperity's full GTM funnel (Leads, MQLs, SQLs, SQOs, ARR).
• Represent Amperity's performance in cross-company forums, including steering committees and Executive Management Team Meetings.
• Define and build GTM operational cadence from bottom-to-top, including key GTM dashboards across all revenue functions, so each level of management is looking holistically at their business.
• Analyze Amperity data and external signals to Identify opportunities for strategic shifts and process improvements to meet long-range plans for growth and profit.
• Prioritize issues for attention on a weekly, monthly, quarterly, and annual basis. Oversee and manage a variety of high-priority initiatives, along with ad-hoc projects, requests, and analyses.
• Act as an internal thought leader to advise and structure projects, identify key themes, develop mitigation plans, and drive cross-functional collaboration.
• Provide strategic assessments and operating reviews of new and current business initiatives and operations, ensuring that our people, processes, and systems are built for scale and long-term growth.
• Develop recommendations for optimal sales coverage and segmentation models, compensation plans, hiring plans, and sales strategies to help accelerate growth
• Build a work environment that promotes teamwork, partnership, recognition, mutual respect, performance feedback and management, and employee satisfaction.
• Collaborate with and advise on initiatives and programs executed on by critical cross-functional partners in Technology, Product, Marketing, & HR to ensure alignment with business needs and priorities.

About You

• 12 years of SaaS GTM experience, including 5 years of GTM (Marketing and/or Sales) operations and leadership experience.
• Analytical mindset with experience creating strategic and operations plans that have success metrics/goals and evolving them based on performance.
• Ability to build relationships and communicate effectively with C-level leaders. Experience managing and influencing in a highly matrixed organization.
• Ability to think strategically while also being able to roll up one's sleeves to drive into day-to-day operations.
• Experience building and developing strong teams.
• Ability to be an influential thought partner to leaders across the GTM organization.
• Experience in the customer data and/or martech space.

Remote Available

Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA.

Compensation

Base Salary: $200,000 - $250,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. For qualified new hires, we generally target the middle of this range.

Cash Incentives: Cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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